Technical Support Team Lead

4 weeks ago


Richelieu QC, Canada SMS Storetraffic Full time

L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent problems—someone who loves to be the star in our customers' eyes. Yes, we allow this; you're not just going to be "Technical Agent #0101." This position is usually a springboard for driven individuals. People who have occupied it for a few years are now in Sales, Dev, and one even made it to CEO (ok no guarantee, but he's like annoyingly proud to tell this story). You'll become the one we depend on to solve tough issues, make these easier to resolve in the future and ultimately prevent these from repeating. I'll depend on you to spread technical knowledge on our products within the Success & Support teams and to our customers. You'll participate in collecting great reviews because you have a superpower that turns frustrated customers into customers who almost love to have a problem because they get to talk to you



  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers, so I'm looking for someone who likes to solve and...


  • richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers, so


  • Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Richelieu, QC, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Saint-Jean-sur-Richelieu, Quebec, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers, so I'm looking for someone who likes to solve and...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers, so I'm looking for someone who likes to solve and...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support.   I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.   We love providing excellent service to our customers


  • Saint-Jean-sur-Richelieu, Quebec, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers


  • Saint-Jean-sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi, I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Saint-Jean-sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • Saint-Jean-sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au bas Hi,I am Eric, Director of Customer Success & Support.I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman.We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...


  • St-Jean-Sur-Richelieu, Canada SMS Storetraffic Full time

    L'offre en français se trouve au basHi,I am Eric, Director of Customer Success & Support. I'm looking for a driven individual who can be the Lead Technical Support & Expert in my department, basically, become my technical wingman/woman. We love providing excellent service to our customers, so I'm looking for someone who likes to solve and prevent...