Linux System Administrator

4 weeks ago

Ontario, Canada Red Oak Technologies Full time

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.


Linux IT Support Engineer


Toronto Ontario Canada


Position:

The LINUX IT Support Engineer is the first point of contact for the users located at the Samsung Toronto, ON office. While providing the highest level of customer service, this professional answer incoming calls, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 and 2 requests in a timely fashion. This position requires escalation of unresolved problem/issues/requests to the upper level support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.


Responsibilities:

• Provide professional user support and excellent customer service to clients requiring technical assistance

• Respond to questions from all emails and callers in timely manner

• Become familiar with helpdesk policies and services

• Understand and adopt fundamental operations of commonly used software, hardware, and other equipment

• Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software

• Create and maintain system/process documentation, procedures and policies

• Regular monitoring of server and network equipment availability

• Ensure proper vendors maintenance agreements are in place for production equipment

• Interact with Vendors and network providers to resolve problems

• Follow the Company acquisition process to acquire new hardware and software

• Interacts on various projects, administration of policies and procedures with various parts of the organization.

• Maintain server room equipment and environment

• Manage assets using asset management software

• Conduct quarterly asset counts with IT and Finance teams to ensure corporate compliance

• Prepare new hire hardware and required software

• Other duties as assigned by the IT Management and Directors of Research

• May be required to travel between Toronto and Montreal offices


Requirements:

• Perform daily user maintenance and support duties, including VPN, Wi-Fi, LAN, emails, engineering applications, etc.

• Maintain and troubleshoot Linux, Windows, and Mac OS upgrades and patches, and hardware, including Linux workstations and laptops

• Good knowledge of the Linux filesystem

• General command usage and syntax on Linux

• Use of sudo and handling limited root user tasks.

• Excellent knowledge of networks and troubleshooting network problems

• Familiar with supporting high-power density machines like GPU and configuring and troubleshooting Nvidia software library and tools

• Knowledge of backup, restore, and recovery procedures

• Good understanding of permissions and user management

• Work efficiently at the command line

• Advise management on capacity and performance planning

• Sufficiently secure a system following the company guidelines and policy

• Good understanding of Microsoft Active Directory and LDAP, DNS, DHCP

• Responsible for all aspects of Linux, Windows, and Mac support, including software updates and upgrades, backup and recovery, performance management, and capacity planning for the Windows environment

• Script (bash, Powershell, or Python) or program automated tasks

• Recommend infrastructure needs with management and the Mountain View IT team

• Server room experience plus but not required

• Interface with other teams, including HQ, to solve problems

• Travel to Montreal 2 to 3 times a year and work independently.

• Build a knowledge base.

• Create and document standards

• Provide on-call service as required

• Excellent written and verbal communication skills


Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it’s like to be at the top; connect with one of our recruiters and apply today.


Let us help you find your next career opportunity JOIN RED OAK TECHNOLOGIES


Learn what it’s like to be a Red Oak Consultant

Red Oak Tech: Quality | Talent | Integrity

  • Linux System Administrator

    3 hours ago

    Ontario, Canada Red Oak Technologies Full time

    Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract,...

  • Linux System Administrator

    4 weeks ago

    Ontario, Canada Red Oak Technologies Full time

    Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract,...

  • System Administrator

    3 hours ago

    Ontario, Canada CGI Full time

    Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical...

  • Systems Administrator

    2 days ago

    Toronto, Ontario, Ontario, Canada Brunel Full time

    Systems Administrator (1-year contract)Toronto, ONIntroductionWe are hiring a Systems Administrator for our client based in Toronto, Ontario. Working for the digital team, the Systems Administrator will be responsible for IT administration as well as acting as a mobility service technician. Our client is seeking an independent and passionate individual to...

  • System Administrator

    3 weeks ago

    Ontario, Canada CGI Full time

    Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical...

  • System Administrator

    3 weeks ago

    Ontario, Canada CGI Full time

    Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical...

  • System Administrator

    3 weeks ago

    Ontario, Canada CGI Full time

    Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform by working to develop scalable and innovative service offerings that are future-oriented and meet current and future customer needs. Collaboration with technical...

  • Mainframe Systems Architect- Z-Series

    2 weeks ago

    Ontario, Canada CGI Full time

    We are seeking a a Mainframe Systems Architect to join our team. Location: This role can be located within proximity to a CGI office. Responsibilities: Involved in the architectural design, installation, propagation, maintenance, and support of z/OS and related software products on centralized zSeries servers. Master the tools of centralized zSeries...

  • Mainframe Systems Architect- Z-Series

    2 weeks ago

    Ontario, Canada CGI Full time

    We are seeking a a Mainframe Systems Architect to join our team.Location: This role can be located within proximity to a CGI office.Responsibilities:Involved in the architectural design, installation, propagation, maintenance, and support of z/OS and related software products on centralized zSeries servers.Master the tools of centralized zSeries servers,...

  • Mainframe Systems Architect- Z-Series

    2 weeks ago

    Ontario, Canada CGI Full time

    We are seeking a a Mainframe Systems Architect to join our team.Location: This role can be located within proximity to a CGI office.Responsibilities:Involved in the architectural design, installation, propagation, maintenance, and support of z/OS and related software products on centralized zSeries servers.Master the tools of centralized zSeries servers,...

  • Engineer I

    3 hours ago

    Ontario, Canada Ascendion Full time

    About AscendionAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • People Administrator

    1 month ago

    Ontario, Canada Indigo Telecom Group Full time

    **Location**: On site / Magor, Caldicot NP26, UK **Job type**: Permanent / Full-Time **Sector and subsector**:Office Support | Office Administration **Salary**: Negotiable Salary **Job Purpose**: Reporting into the People Administration Lead, the People Administrator will play a supportive role in ensuring operational support to the People team function,...

  • Yocto Developer

    2 weeks ago

    Eastern Ontario, Canada Syntronic Full time

    As a Yocto Project developer with our partner, you will be an integral part of our dynamic team, working closely with our engineering department. Your primary responsibility will be to develop, customize, and maintain embedded Linux distributions using the Yocto Project framework. You will play a crucial role in ensuring the stability, performance, and...

  • Yocto Developer

    1 week ago

    Eastern Ontario, Canada Syntronic Full time

    As a Yocto Project developer with our partner, you will be an integral part of our dynamic team, working closely with our engineering department. Your primary responsibility will be to develop, customize, and maintain embedded Linux distributions using the Yocto Project framework. You will play a crucial role in ensuring the stability, performance, and...

  • Yocto Developer

    2 weeks ago

    Eastern Ontario, Canada Syntronic Full time

    As a Yocto Project developer with our partner, you will be an integral part of our dynamic team, working closely with our engineering department. Your primary responsibility will be to develop, customize, and maintain embedded Linux distributions using the Yocto Project framework. You will play a crucial role in ensuring the stability, performance, and...

  • Senior Cyber Security Consultant

    3 hours ago

    Ontario, Canada OnX Canada Full time

    ***Must have a Security Clearance - Secret preferred***In this role, you will:• Take a lead role in client investigation and response engagements, influencing the response strategy with stakeholders from technical to senior management• Report and present detailed results and recommendations to both technical and non-technical stakeholders • Work in...

  • Administrative Assistant

    4 weeks ago

    Ontario, Canada Moose Cree First Nation Full time

    The Administrative Assistant will be responsible for providing secretarial and administrative support to the department. The assistant will answer phones, greet visitors, distribute information to visitors and direct visitors to the appropriate resources. The incumbent shall assist in the creation and maintenance of the various filing systems in the...

  • Senior Cyber Security Consultant

    3 weeks ago

    Ontario, Canada OnX Canada Full time

    ***Must have a Security Clearance - Secret preferred***In this role, you will:• Take a lead role in client investigation and response engagements, influencing the response strategy with stakeholders from technical to senior management• Report and present detailed results and recommendations to both technical and non-technical stakeholders • Work in...

  • Senior Cyber Security Consultant

    3 weeks ago

    Ontario, Canada OnX Canada Full time

    ***Must have a Security Clearance - Secret preferred*** In this role, you will: • Take a lead role in client investigation and response engagements, influencing the response strategy with stakeholders from technical to senior management • Report and present detailed results and recommendations to both technical and non-technical stakeholders • Work...

  • Senior Cyber Security Consultant

    3 weeks ago

    Ontario, Canada OnX Canada Full time

    ***Must have a Security Clearance - Secret preferred***In this role, you will:• Take a lead role in client investigation and response engagements, influencing the response strategy with stakeholders from technical to senior management• Report and present detailed results and recommendations to both technical and non-technical stakeholders • Work in...