Chief Operating Officer

3 weeks ago

Ottawa, Ontario, Canada AutoShack Full time

Job Title: Chief Operating Officer (COO)

Location: Onsite – Ottawa, Ontario.

Job Type: Full-Time

About AutoShack:

AutoShack is a trusted leader in the automotive parts industry with over 45 years of success. We are rapidly expanding our operations, with plans to open 50 new retail locations while significantly growing our B2C e-commerce presence. To support this growth, we are seeking a dynamic, hands-on, and results-driven COO who excels in retail operations, online B2C sales, logistics, and IT systems management.

This is a highly responsible and demanding role that requires a proven track record of scaling companies, driving operational excellence, and leading cross-functional teams in a fast-paced, high-growth environment. Do not apply if you do not have extensive experience in e-commerce, multi-location retail operations, and IT systems.

Position Overview:

The COO will oversee all aspects of AutoShack's operations, including retail expansion, supply chain logistics, e-commerce growth, IT infrastructure, and customer service. This onsite position requires a hands-on leader who can seamlessly navigate between high-level strategy and tactical execution, ensuring that all operational functions align with the company's rapid expansion plans.

Key Responsibilities:

1. Retail & E-Commerce Growth

  • Lead nationwide retail expansion, ensuring new store locations are operationally efficient and profitable.
  • Drive B2C e-commerce growth, optimizing sales channels including company website, Amazon, eBay, Walmart and Company Websites.
  • Develop omnichannel strategies to create a seamless shopping experience across retail and online platforms.

2. Supply Chain & Logistics Optimization

  • Oversee warehouse and distribution center operations to ensure fast, efficient fulfillment for both online and retail customers.
  • Optimize inventory management and procurement strategies to reduce costs and improve product availability.
  • Lead initiatives to improve distribution networks, order fulfillment, and last-mile delivery performance.

3. IT & Systems Management

  • Ensure seamless integration and management of enterprise systems, including NetSuite ERP, Salesforce Commerce, and Manhattan Scale WMS.
  • Oversee cloud migration projects, automation efforts, and technology implementations that improve operational efficiency.
  • Work closely with the IT team to enhance data security, system performance, and reporting capabilities.

4. Customer Experience & Service Excellence

  • Develop and execute strategies to improve customer experience across retail locations, online sales, and customer support teams.
  • Optimize customer service operations, ensuring fast response times and high satisfaction rates.
  • Implement data-driven customer insights to improve engagement, retention, and brand loyalty.

5. Financial Oversight & Performance Metrics

  • Manage operational budgets, ensuring financial efficiency while supporting aggressive growth.
  • Establish KPI-driven performance tracking for all operational areas.
  • Use data analytics and reporting tools to drive decision-making and identify areas for optimization.

6. Leadership & Team Development

  • Directly oversee retail operations, supply chain, customer service, IT, and e-commerce teams.
  • Hire, train, and mentor high-performance teams to support business expansion.
  • Foster a culture of accountability, innovation, and continuous improvement.

Qualifications – Only Apply If You Meet These Requirements

Education:

  • Bachelor's Degree in Business Administration, Operations Management, or a related field.
  • MBA preferred.

Experience:

  • 10+ years of executive leadership in B2C e-commerce, retail, supply chain, and IT systems.
  • Proven success in multi-location retail expansion and scaling e-commerce operations.
  • Strong IT experience managing enterprise systems, ERP implementations, and cloud-based platforms.
  • Demonstrated ability to lead in high-growth, fast-paced environments.

Skills & Competencies:

  • Strategic and hands-on leadership with a proven ability to execute large-scale growth initiatives.
  • Deep expertise in retail operations, e-commerce platforms, logistics, and IT infrastructure.
  • Strong financial acumen with experience in budgeting, P&L management, and performance optimization.
  • Advanced technology skills with experience in ERP, CRM, and WMS systems (NetSuite, Salesforce, Manhattan Scale preferred).
  • Exceptional communication and team leadership skills, with the ability to manage diverse departments.

Why Join AutoShack?

  • Lead a fast-growing company with an aggressive retail and e-commerce expansion strategy.
  • Competitive salary and comprehensive benefits package.
  • An opportunity to make a significant impact in a high-growth, results-driven environment.

Application Process

If you have extensive experience in retail, e-commerce, logistics, and IT operations, and are looking for a high-impact leadership role, we encourage you to apply.

Only candidates with the required experience will be considered.

  • Chief Operating Officer

    2 days ago

    Ottawa, Ontario, Canada RideCo Full time

    Key ResponsibilitiesAs a Manager, Office of the Chief Technology Officer, you will:Ensure seamless operations, strategic alignment, and efficient decision-making systems for the Office of the Chief Technology Officer.Lead the coordination of senior-level meetings and support TSD's divisional partners in navigating and coordinating TSD initiatives and...

  • Insurance – Chief Operating Officer

    3 weeks ago

    Ottawa, Ontario, Canada Stonewood Group Inc. Full time

    Insurance – Chief Operating Officer (COO)THIS SEARCH WAS SUCCESSFULLY COMPLETED.About the CompanyClient began in 1892 by offering coverage to people who had no other choice for protection. Client is a respected and unmistakable contributor in Canada's mutual insurance industry, dedicated to working with a network of like-minded Brokers throughout Eastern...

  • Chief Operating Officer for Technology

    5 days ago

    Ottawa, Ontario, Canada Government of Canada Full time

    About the OpportunityThe Chief Operating Officer for Technology will be responsible for leading the technology operations team and driving business outcomes. The ideal candidate will have a strong background in computer science, engineering, and technology management.Key ResponsibilitiesLead technology operations team to drive business outcomesDevelop and...

  • Chief Financial Officer

    2 days ago

    Ottawa, Ontario, Canada RideCo Full time

    Chief Marketing Officer • Chatham-Kent, ONLast updated: 9 hours agoMANAGER OFFICE OF THE CHIEF TECHNOLOGY OFFICERJoin to apply for the MANAGER OFFICE OF THE CHIEF TECHNOLOGY OFFICER role at City of TorontoDivision & Section : Technology Services, Office of the Chief Technology OfficerWork Location : METRO HALL, 55 John St, Toronto, M5V 3C6Job Type &...

  • Chief Financial Officer

    4 weeks ago

    Ottawa, Ontario, Canada LeverageTek Staffing Solutions Full time

    Direct message the job poster from LeverageTek Staffing SolutionsSenior Recruitment Specialist at LeverageTek Staffing SolutionsLeverageTek is actively seeking a Chief Financial Officer, Corporate Services for a permanent / full time opportunity with its Ottawa-based customer.Work LocationHybrid – 2 to 3 days per week on site in OttawaKey...

  • Chief Operating Officer

    5 days ago

    Ottawa, Ontario, Canada Stonewood Group Inc. Full time

    **Strategic Vision and Execution**The Chief Operating Officer (COO) at Stonewood Group Inc. is a transformative leader who will drive business growth, improve operational efficiency, and strengthen the company's market position.The COO will be responsible for developing and implementing strategic plans to achieve business objectives, including revenue...

  • Chief Operating Officer

    6 days ago

    Ottawa, Ontario, Canada Belmont House Full time

    Rooted in the values of its Christian heritage, Belmont House is a charitable non-profit organization that provides a variety of housing and care options for seniors, including long-term care, retirement living and a developing focus on community support. Belmont House was established in 1852 and has a long history of evolving and growing to meet the...

  • Chief Technology Officer

    1 day ago

    Ottawa, Ontario, Canada Ward Technology Talent Full time

    Job Title: Chief Technology OfficerAbout UsWe are Ward Technology Talent, a company that excels in providing top-notch technology solutions. We seek an exceptional individual to fill the role of Chief Technology Officer.Job DescriptionA veteran Technical Leader who possesses strong business acumen, learning agility on technical platforms, and a serious...

  • Chief Financial Officer

    7 days ago

    Ottawa, Ontario, Canada Stonewood Group Inc. Full time

    The Stonewood Group Inc. is seeking a highly skilled Chief Financial Officer to join its executive leadership team. The ideal candidate will have a strong background in senior financial management, with experience in automotive manufacturing.Company OverviewOur client is a profitable and well-established tier 1 automotive manufacturer headquartered in...

  • Chief Financial Officer

    4 days ago

    Ottawa, Ontario, Canada Heritage Christian Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Financial Officer to join our team at Heritage Christian Services. This is an exciting opportunity for a financial leader who can provide strategic direction and guidance on all aspects of accounting and finance.

  • Chief Technology Officer

    3 days ago

    Ottawa, Ontario, Canada Stonewood Group Inc. Full time

    About the RoleWe are seeking an exceptional Chief Technology Officer to lead our Engineering and Operations team in Ottawa. This is a unique opportunity for a seasoned leader to drive strategic growth, innovation, and excellence within the organization.ResponsibilitiesThe ideal candidate will have a strong background in system engineering, project...

  • chief operating officer

    19 hours ago

    Ottawa, Ontario, Canada RideCo Full time

    Chief Marketing Officer • Chatham-Kent, ONLast updated: 11 hours agoWorking with a distinguished Board of community leaders, the CEO will drive the formulation and implementation of a comprehensive roadmap for economic development across the region, with emphasis on diversity, equity, and inclusion (EDI). This includes developing and executing strategic...

  • Chief Information Protection Officer

    6 days ago

    Ottawa, Ontario, Canada High Tech Genesis Full time

    About This OpportunityThis is an exceptional opportunity to join a leading organization in the field of technology and innovation. As a Chief Security Officer, you will have the chance to develop and implement cutting-edge security strategies, work with a talented team of professionals, and contribute to the success of our organization.Your...

  • Chief Financial Officer

    3 weeks ago

    Ottawa, Ontario, Canada AutoShack Full time

    Job Title: Chief Financial Officer (CFO)Location: Onsite – Ottawa, OntarioReports To: Company PresidentCompany Overview: AutoShack is a leading automotive parts retailer committed to delivering high-quality products and exceptional customer service. With a strong presence in both retail and e-commerce sectors, we are poised for significant growth and seek...

  • Fire Chief

    4 weeks ago

    Ottawa, Ontario, Canada Becker County Full time

    Fire Chief & Chief Building OfficerThe Municipality of Red Lake has an exciting opportunity for a Fire Chief and Chief Building Officer to join our teamAbout The Municipality of Red LakeThe Municipality of Red Lake is a naturally beautiful and vibrant community with a population of 4,100 nestled in the Boreal Forest of Northwestern Ontario within Treaty 3...

  • Chief Administrative Officer

    5 days ago

    Ottawa, Ontario, Canada uOttawa | Carrières - Careers Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Administrative Officer to lead our financial management team.The successful candidate will have a strong background in finance, accounting and business administration, with experience in budget planning, financial analysis and reporting.Key responsibilities include:Providing strategic direction...

  • Chief Risk and Underwriting Officer

    2 days ago

    Ottawa, Ontario, Canada iA Financial Group Full time

    Job OverviewThe Chief Underwriter and Claims Risk Officer for Individual Insurance will lead the development of underwriting best practices and implement innovative solutions to differentiate iA Financial Group from its competition in individual insurance contracts.

  • Executive Assistant to Chief Communications Officer and AVP

    3 weeks ago

    Ottawa, Ontario, Canada Njoyn Full time

    Home > Career Opportunities > Executive Assistant to Chief Communications Officer and AVP (Communications & Public Affairs)Executive Assistant to Chief Communications Officer and AVP (Communications & Public Affairs)Job Number: J0325-0009Job Title: Executive Assistant to Chief Communications Officer and AVP (Communications & Public Affairs)Department:...

  • Chief Pilot

    6 days ago

    Ottawa, Ontario, Canada MHM Publishing Inc Full time

    Ambitious Career OpportunitiesThis is a full-time onsite role for a Chief Pilot – Rotary Wing at Helicopter Transport Services (Canada) Inc., located in the National Capital Region. As the Chief Pilot, you will report to and assist the Operations Manager in overseeing rotary wing flight operations.Your responsibilities will include conducting recurrent...

  • Division Chief

    2 days ago

    Ottawa, Ontario, Canada Children's Hospital of Eastern Ontario Full time

    Division Chief - Division of Cardiology, Children's Hospital of Eastern OntarioDivision Chief - Division of Cardiology, Children's Hospital of Eastern OntarioCanadaCHEO is recruiting a Division Chief and full-time pediatric cardiologist to actively lead clinical care, teaching, and research in the Division of Cardiology within the Department of Pediatrics....