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Manager, Patient Access and Health Information Management Services
3 months ago
THE ROLE
The Manager, Patient Access & Health Information Management Services reports to the Director, Patient Access and Logistics and is accountable for providing strategic leadership and oversight, and for the management of day-to-day operations and activities with the Patient Access and Health Information Management services and teams. This Manager is responsible for supporting high-performance teams, ensuring the delivery of high-quality service to client departments, patients and families, and a healthy work environment for staff, physicians, and volunteers. The Manager brings a high level of operational expertise and leadership skills to a diverse team. Collaboration with other departmental and hospital staff and leaders is a key success factor for the Manager role.
RESPONSIBILITES
Program Management: Oversee daily operations, administer quality assurance, and drive continuous improvement, through collaboration with others.
People Management: Recruit, mentor, and manage staff performance, and ensure effective scheduling and attendance management.
Financial Management: Develop and monitor departmental budget and identify capital expenditures and cost-saving initiatives.
Project Management: Collaborate on initiatives, ensure policy adherence, coordinate education, and participate in capital planning.
EXPERIENCE AND ABILITIES
- Baccalaureate degree in Healthcare Administration or related discipline, completed or in progress, or equivalent work experience.
- CHIM or HICA designation required or commitment to complete within six months from hire.
- Minimum of 3 years of supervisory experience in a healthcare setting.
- Experience with patient access and health information management services preferred.
- Proactive, self-directed, and able to work independently.
- Strong supervisory, team leadership and mentoring skills.
- Excellent interpersonal, communication, analytical, problem-solving, change, conflict resolution, time management and prioritization skills.
- Proficiency in computerized environments and HR systems.
- Commitment to continuous improvement and professional development.
- Demonstrates empathy and alignment with Mackenzie Health’s values of Excellence, Leadership, and Empathy.
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
CONTACT INFORMATION
If you are interested in exploring this exciting and unique opportunity, please contact:
Consultant: Alaina Hamid
Email: alaina.hamid@lhhknightsbridge.com
Partner: Jane van Alphen
Email: jane.vanalphen@lhhknightsbridge.com
ABOUT LHH KNIGHTSBRIDGE – www.lhhknightsbridge.com
LHH helps organizations simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk. As global leaders in Talent and Leadership Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent, and helping their employees navigate change, become better leaders, develop better careers, and transition into new jobs.
