National Account Manager

4 weeks ago

Montreal, Canada South End Partners Full time

National Accounts Manager (Retail)

Montreal, QC 

 

The opportunity: 

Are you a seasoned sales leader and people manager in the building materials industry with experience developing strong national channel or head office retail relationships? 


Our client is seeking a National Account Manager to lead a team which supports and develops a major national retail relationship. A core focus of the role will be aligning and collaborating with both regional leadership teams and functional leadership teams to provide an exceptional customer experience for a large, national channel partner while driving solid business results for our client. 


Roles & Responsibilities:

  • Emphasize and strengthen our client’s position as a long-term channel partner of the highest value by working collaboratively with all company functions to ensure the execution of sales and marketing initiatives and deliver a high degree of customer service. 
  • Build customer intimacy through a strong understanding of customer needs, soliciting regular feedback and supporting ongoing, proactive communication with store operations leadership.
  • Leverage market insights to increase market share, influence preference and create demand with the customer. Ensure alignment of strategy and business objectives with the customer’s needs.  
  • Lead and coordinate execution of all sales initiatives for the customer and track metrics for success on initiatives.  
  • Manage product portfolio for the retail channel through continual investigation and analysis to drive business improvements for the customer. 
  • Collaborate with the national retail team to help create the annual business plan and related strategies, objectives, targets and metrics. 
  • Deliver quarterly and annual financial results that meet or exceed the annual financial budget. 
  • Work closely and collaboratively with the Product Management Team by providing customer feedback on new products. 
  • Support a culture, people management practices and work environment that encourages a high-performing, collaborative,  highly engaged and diverse workforce.


Qualifications: 

  • Bachelor’s degree in Marketing, Business, Commerce, or a related field, or equivalent work experience required. 
  • Bilingualism in French and English is required. 
  • The role is based out of Montreal, Quebec (hybrid position)  
  • Minimum 5 years of previous professional experience in all aspects of sales management, including growth strategies, distribution channel management, account development, and business planning and working at a national level 
  • Minimum of 3 years selling into a retail head office enivorment 
  • Proven strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.  
  • Previous experience in dealing and communicating effectively with senior team leaders. 
  • Demonstrated ability to manage large customer and supplier partnerships. 
  • Ability to conduct high-quality, persuasive presentations and facilitate meetings. 
  • Previous industry experience within retail, building products, interior finishing, construction, architecture, interior design, or other related fields is an asset. 
  • Able to travel (25-30%), including overnight travel.

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