Bilingual Administrative Assistant

3 weeks ago


Canada Robertson & Company Ltd. Full time

* THIS IS A PART TIME ROLE



Position: Bilingual Administrative support/ Bilingual Disability Quality Assurance Specialist I


Part time position


Duration: 6 Months

Location: Anywhere in Canada

Schedule: REMOTE

3 days/week 11am-7pm EST (7.5 hours – 30-minute unpaid lunch) = 22.5 hours (Monday, Wednesday Friday)


Or


5 days/week 2:30pm-7pm EST = 22.5 hours with occasional overtime for planned absences.


Pay Rate:$33/HR T4


Job Summary:

This role provides administrative support to the National Group Disability organization with teams supporting our plan members across Canada through illness, recovery and return to work. You will work closely with both our internal and external customers, including Case Managers, Operations Specialists, Associate Managers, Plan Sponsors and Plan Members. The primary responsibility of this role is to use knowledge of practices and procedures to critically review information being externally communicated to uphold our privacy and confidentiality standards. This role will also involve documenting and making recommendations for the quality and correction of communications.



Reviewing emails all day. The emails are being sent out, with respect to privacy and professionalism. Candidates will be in front of the computer, reviewing, accepting, and rejecting emails, with feedback.


Attention to detail. Good written communication. Endurance. Concentration.


Training documents and training will be provided.


Responses are short and direct responses. No templates.


Need to keep track of how many emails they review during the day, this can be done in OneNote.


Bilingualism (English/French). Required.


Technology:

Internal claims systems- will be trained.


Proficiency using Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, Power Point), and Adobe

Top 3 Skills:

  • Attention to detail.
  • Good Judgement
  • Good Communication Skills



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