M365 Consultant

3 weeks ago

Canada Infotek Consulting Services Inc. Full time

We are searching for a M365 Productivity Engineer

Responsibilities


• Assist the team with designing and delivering scalable, cost-effective, and secure technology solutions for end-user platforms and infrastructure that align with the global technology roadmap.


• As a subject matter expert, oversee engineering artifacts, roadmaps, service improvements, and feature enhancements while addressing technology knowledge gaps.


• As a technical lead, build, validate, test, and document solution designs while ensuring smooth operational transitions through knowledge sharing.


• Develop and maintain design specifications that meet technical, functional, and non-functional requirements, adhering to service definitions, geographical needs, and architecture/security standards.


• Implement infrastructure solutions to enhance management, stability, security, disaster recovery, and cost-efficiency in the global end-user computing environment.


• Maintain documentation for all technical services and solutions in compliance with accepted service design standards.


• Collaborate with operational teams to analyze incident and problem data for continuous improvement and capacity management.


• Interact with various IT teams (networking, servers, storage, security, service desk, and front-line support) to deliver optimal solutions.


• Execute projects in partnership with Engineering Teams, including:

o LDAP move to LDAPS

o Decommissioning AD FS

o Implementing Entra ID P2 features and hardening security

o Optimizing Conditional Access Policies

o Reviewing Microsoft licenses and permissions

o Enhancing InTune functionality (documentation, company portal, OS patching, software deployment, driver deployment)

o Implementing Microsoft BitLocker

Qualifications / Preferred skills


• Solid written and verbal communication skills as well as strong interpersonal skills


• Strong troubleshooting and research skills used to match technology solutions to business needs including estimation, project sizing and project management


• General knowledge of networking, servers, storage and data security concepts


• Broad multi-platform and multi-industry experience


• Proven troubleshooting and problem-solving skills


• Advanced Office 365 setup and administration skills


• University degree/college diploma in related discipline(s) or equivalent work experience


• 7+ years of industry experience in the IT industry


• Experience with LDAP/LDAPS


• Experience with ADFS


• Advanced On-premise AD – specifically related to security


• Advanced Azure AD / Entra AD – specifically related to security


• Entra ID assessment and hardening skills


• Experience with Identity Management / SSO


• Experience with InTune


• Experience with Entra ID MFA


• Experience with Entra ID P2 features


• Experience with Conditional Access Policies


• Experience with Group Policies


• Office 365 Setup and Administration (Advanced)


• CrowdStrike – working knowledge to understand integrations and signaling with Office 365

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