ServiceNow Technical Architect

Found in: Appcast CA C2 Glassdoor - 1 week ago


Canada Epsilon Solutions Ltd. Full time

Title:- ServiceNow Technical Architect

Location:- Remote (Canada)

Fulltime

Job Description:-

The ServiceNow Architect will be responsible for the Platform ownership and Development delivery and support of ServiceNow platform.

  • Excellent organizational skills, time management skills, sharp analytical and problem-solving skills
  • Thought leadership and the ability to inspire change in the organization through technology solutions.
  • Creating architecture and design documentation, presenting technical solutions, guiding and mentoring technical staff, creating POC solutions, estimating solution costs and timelines, designing system integrations and data migrations, creating technical roadmaps
  • Performs technical planning, architecture development and modification of specifications for cloud computing environments, in this case, specifically ServiceNow.
  • ServiceNow professional with deep understanding of ServiceNow modules/products, ITSM, ITOM (CSDM, CMDB, Discovery & Event Mgmt), APM, HRSD, IRM, BCM, IT Asset Management etc
  • Experience with system upgrade & upgrade related activities.
  • Understanding of ServiceNow licenses, plug-ins, activating plug-in and related license dependencies
  • Experience with various integrations & APIs.
  • Work with DevOps team for story backlogs and delivery schedule.
  • Perform POCs
  • Establish strong partnership with Business owners/product owners, help with developing road map.
  • Support with establishing governance model, identifying & implementing areas of improvement for effective governance.

In addition:

  • Stories to be developed along with business for expansion into new areas.
  • Upgrades.
  • Demos/workshops.
  • Oversight of developers.


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