Bilingual Contract Administrators
6 days ago
Job Description: Contract Administrator I Reporting to: Manager of Distributor Services
Location: Hybrid position in Ontario, Nova Scotia, or Quebec
Opportunity: Distributor Services has an opportunity for Bilingual Contract Administrators. As the successful candidate, you will be accountable for contracting, licensing, and transfers of business.
Key Responsibilities:
- Review contracting requirements and process new advisor requests within multiple systems.
- Review licensing in line with advisor contracting and provincial requirements.
- Complete research and movement of business between advisors.
- Handle ongoing administrative maintenance for advisors contracted.
- Ensure processes are in line with policies, compliance, and regulatory requirements.
- Ensure processes being followed are in line with policies as well as compliance and regulatory requirements
- Communicate with internal and external partners using strong bilingual oral and written communication skills.
- Work effectively under pressure, handling high volumes and meeting expected SLAs.
- Demonstrate organizational and priority management skills with strong attention to detail.
- Provide excellent customer service and relationship management.
- Collaborate and support in a team environment with minimal supervision.
Must have Skills:
- Strong Bilingual oral and written communication skills are required to communicate with internal and external partners (written and verbal fluent in both English and French)
- Familiarity with complex Distribution systems (or an aptitude to learn new software)
- Experience with Excel
- Experience and/or knowledge in insurance industry
Nice to have Skills:
- Knowledge of license requirements in all provinces. (very strong nice to have)
Soft Skills:
- Ability to work effectively under pressure handling high volumes and meet expected SLAs
- Organizational and priority management skills with strong attention to detail
- Excellent customer service and relationship management skills
- Collaborate and be supportive in a team environment with minimal supervision
Education:
Bachelor's degree is a nice to have but we focus more on experience
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