Business Analyst

2 weeks ago


St Catharines, Canada Resonaite Full time

Our client in the education sector is looking for a contract based Business Analyst with a specialization in process efficiency as part of theri Identiy and Access Management implementation program.


Location: Mainly remote with occasional visit to St. Catherines office

Duration: 6 months to start


Responsibilities:

  • Process Documentation and Analysis: Develop detailed process flow diagrams that map out all business processes. Analyze these processes to identify inefficiencies and areas for improvement.
  • Value Chain Assessment: Conduct value chain analyses to determine the effectiveness of business processes and identify opportunities for cost reduction and service enhancement.
  • Efficiency Analysis: Utilize various analytical tools and methodologies to measure the efficiency and effectiveness of existing processes. Recommend improvements based on quantitative and qualitative data.
  • IAM Project Involvement: Work closely with the IT security team on IAM projects, ensuring that business process integration is seamless and meets all security standards.
  • Stakeholder Engagement: Collaborate with stakeholders across the organization to gather requirements and ensure that business needs are met in the process documentation and improvement proposals.
  • Change Management: Assist in the implementation of new processes or process changes, including training and communication to stakeholders and process users.
  • Reporting and Communication: Prepare reports and presentations that clearly communicate process analysis findings and recommendations to senior management.



Requirements:

  • 5+ years of experience as a Process Business Analyst, with proven skills in creating detailed process flow diagrams and conducting efficiency and value chain analyses.
  • Strong understanding of and experience with IAM projects, preferably in a similar industry.
  • Proficient in process mapping and business process reengineering.
  • Excellent analytical and problem-solving skills.
  • Strong interpersonal and communication skills, with the ability to interact effectively with both technical IT staff and business stakeholders.
  • Experience with business analysis tools and software, such as MS Visio, Lucidchart, or similar for process diagramming.
  • Knowledge of BPMN (Business Process Model and Notation) is highly desirable.
  • Certification in Business Analysis (e.g., CBAP, PMI-PBA).
  • Experience in project management and familiarity with Agile methodologies.


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