Service technician

2 weeks ago


Blainville, Canada Autolog, Gestion de la production inc. Full time

Remote Service Technician for Phone Support (No Travel Required): Join Our Innovative Team

Are you passionate about technology and customer service? As a Remote Service Technician at Autolog, you'll have the opportunity to impact a global customer base by providing remote diagnostics and support without the need for travel. Enjoy flexible hours, work remotely, and be part of our technological vanguard.

What You Will Do

Customer Support

  • Evaluate and analyze client requests, assessing urgency and priority.
  • Escalate to specialized teams as needed, ensuring top-tier customer service.
  • Guide clients to the best solutions, even recommending our innovative products.

Technical Assistance

  • Assist customers in daily production operations, offering expert guidance.
  • Inform on software use and control systems (mechanical, electronic, electrical components).
  • Drive continuous improvement within our multidisciplinary teams.

Documentation and Knowledge Sharing

  • Maintain detailed records of client interactions and solutions.
  • Create useful procedures to guide clients in repetitive operations (e.g., calibration).


Why are our employees happy at Autolog?
  • Competitive benefits: competitive compensation, professional development, comprehensive benefits program, RRSP, referral bonuses, social activities, wellness account;
  • Flexible hours;
  • Possibility of teleworking once the training is completed;
  • Stimulating, relaxed, dynamic environment;
  • Tangible, rewarding and energizing challenges;
  • Technological avant-garde;
  • Diversity of products.

Your Skills and Experience

  • Diploma in computer science, computer systems technology, or related field.
  • 2+ years in a similar role; 1 year with Allen-Bradley PLCs.
  • Knowledge of programmable logic controllers, networking, and automation.
  • Familiarity with remote desktop software (e.g., Remote Desktop, TeamViewer).
  • Bilingual in French and English.

 

Who You Are

  • Organized and quality-oriented; able to manage multiple priorities.
  • Autonomous and resourceful, with a commitment to customer service.
  • Able to work under pressure and communicate steps clearly to customers.

 

Joining Our Team Means

  • Availability: Technical support 24/7 (compensation and team rotation).
  • Flexibility: Enjoy flexible hours and the option to work remotely.
  • Environment: A stimulating, casual, and dynamic workplace.
  • Innovation: Be at the forefront of technology with diverse products.
  • Benefits: Competitive pay, professional development, group insurance, RRSP, bonuses for referring new employees, sick leave, social activities, free parking, walking club, music band.

 

Why Autolog?

We're not just offering a job; we're inviting you to be part of our community. We believe in nurturing talent, encouraging creativity, and supporting our employees every step of the way. Your growth is our success.


  • Service technician

    2 weeks ago


    Blainville, Canada Autolog, Gestion de la production inc. Full time

    Remote Service Technician for Phone Support (No Travel Required): Join Our Innovative Team! Are you passionate about technology and customer service? As a Remote Service Technician at Autolog, you'll have the opportunity to impact a global customer base by providing remote diagnostics and support w

  • Service technician

    2 weeks ago


    Blainville, Canada Autolog, Gestion de la production inc. Full time

    Remote Service Technician for Phone Support (No Travel Required): Join Our Innovative Team! Are you passionate about technology and customer service? As a Remote Service Technician at Autolog, you'll have the opportunity to impact a global customer base by providing remote diagnostics and support without the need for travel. Enjoy flexible hours, work...

  • Services Technician

    6 days ago


    Blainville, Canada SPI Health and Safety Full time

    Services Technician SPI Blainville, 60 Gaston Dumoulin, Blainville, Quebec, Canada Req # Wednesday, May 22, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with  GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The...

  • Service technician

    2 weeks ago


    Blainville, QC, G7B, Le Fjord-du-Saguenay, Canada Autolog, Gestion de la production inc. Full time

    Remote Service Technician for Phone Support (No Travel Required): Join Our Innovative Team! Are you passionate about technology and customer service? As a Remote Service Technician at Autolog, you'll have the opportunity to impact a global customer base by providing remote diagnostics and support without the need for travel. Enjoy flexible hours, work...

  • Pharmacy Technician

    1 month ago


    Blainville, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that "Coutu" touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of the day-to-day operations and where no two days are alike? The Pharmacy Technician position is for...

  • Services Technician

    4 days ago


    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

  • Summer Student

    2 weeks ago


    Blainville, Canada Belron Canada Full time

    Ready to tap into your best and drive your career forward? Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians. Full-time position 37.5 hours / week, from April to...


  • Blainville, Canada Dent Wizard International Full time

    **Faites de chaque peinture un chef-d'œuvre.** **Soyez un magicien de Dent Wizard.** À titre de technicien en peinture pour Dent Wizard, vous aurez un **_potentiel de revenus illimité_** et la possibilité de contrôler vos journées de travail en exécutant rapidement des tâches de peinture irréprochables qui auront de quoi éblouir. Nous sommes...


  • Blainville, Canada Insight Pest Solutions Full time

    **Technicien en lutte antiparasitaire - Aucune expérience requise** **Type d'emploi : temps plein, poste permanent** **Emplacement/Territoire d'acheminement : Montréal, Laval, Quebec City** **Date de début : 5 juin 2023** **9h00-17h00 HNE (du lundi au vendredi)** **Possibilité de faire des heures supplémentaires et les week-ends** **Vue d'ensemble...


  • Blainville, Canada Quick Contractors Full time

    **About us** We are autonomous, challenging, and fast-paced, and our goal is to provide top tier assembly services to Canada's retailers. Our work environment includes: - International workforce - On-the-job training - Flexible working hours **Are you ready to take control of your career?** We at Quick Contractors, are actively seeking part time...


  • Blainville, Canada LKQ Corporation Full time

    Are you passionate about technical support & customer service? Are you bilingual? Are you looking for a first work experience in the IT field? Do you want to avoid traffic and work in our new offices in the beautiful Blainville area? If so, **LKQ Corporation** is now looking for a **bilingual Helpdesk Technical** to join our IT team located on the North...


  • Blainville, Canada RMT Équipements inc. Full time

    Discover a rewarding career with RMT!You love tackling technical challenges and applying your knowledge in electromechanics and high technology. You value quality work and take pleasure in offering innovative solutions to your clients. Passionate about heavy machinery mechanics, you enjoy human interactions and are always ready to provide exceptional...

  • Technician, Glass L1

    1 month ago


    Blainville, Canada Belron Canada Full time

    La technologie de la vitre d'automobile contribue à transformer notre façon de vivre la route. Chez _ - Belron Canada_ - , nous prenons cela au sérieux, et c'est pourquoi nous investissons sans relâche dans le développement, la certification et l'avancement d'une force d'élite de techniciens hautement qualifiés._ - Si vous êtes à la recherche d'une...

  • Pharmacy Student

    1 week ago


    Blainville, Canada Brunet Full time

    Description Under the immediate supervision of the pharmacist, the pharmacy student can analyze files and give advice to customers. The student’s involvement will be in proportion to their level of competence. Responsibilities: Actively assist the pharmacist with his professional duties Perform the basic work for the lab techniciansParticipate in...

  • Control Engineer

    6 days ago


    Blainville, Canada Ivysads Full time

    DIRECT SUPERVISOR VP Innovation and Customer Care DATE 15-08-2023 STATUS Full-Time The role for this position is mainly to support the Biogas platform, and the development and improvement of SCADA, Data Acquisition System, PLC and HMI. This role will ensure the network interfacing with other on-site equipment (upstream and downstream) and...

  • Control Engineer

    6 days ago


    Blainville, Canada Ivysads Full time

    DIRECT SUPERVISOR VP Innovation and Customer Care DATE 15-08-2023 STATUS Full-Time The role for this position is mainly to support the Biogas platform, and the development and improvement of SCADA, Data Acquisition System, PLC and HMI. This role will ensure the network interfacing with other on-site equipment (upstream and downstream) and...

  • Control Engineer

    6 days ago


    Blainville, Canada Ivysads Full time

    DIRECT SUPERVISOR VP Innovation and Customer Care DATE 15-08-2023 STATUS Full-Time The role for this position is mainly to support the Biogas platform, and the development and improvement of SCADA, Data Acquisition System, PLC and HMI. This role will ensure the network interfacing with other on-site equipment (upstream and downstream) and...

  • Field Technician

    2 days ago


    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...


  • Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

  • Billing Technician

    2 days ago


    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...