intouch cx

**The Opportunity** Intouch Insight provides some of North America’s top brands with actionable insights into their customers’ experiences and helps them achieve operational excellence while earning customer loyalty and improving business outcomes. Ideally, you have already gained some practical experience as a Data Analyst in a corporate environment...

About the Job The Recruiter position is a temporary 60-day contract role that is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position also plays an instrumental role in providing an outstanding experience for new hires within the...

About the Job The Recruiter (French/English Bilingual) position is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position also plays an instrumental role in providing an outstanding experience for new hires within the onboarding process by...

About the Job The Recruiter position is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position also plays an instrumental role in providing an outstanding experience for new hires within the onboarding process by providing details such as...

About the Job  We are changing the way people think about customer service, and we need your help! We are seeking a Senior Financial Analyst to join our Finance team. We’re looking for someone with the vision, experience and passion to make a tangible contribution to our entrepreneurial culture. The ideal candidate will have an analytical mindset and a...

About the Job   The Director of Compliance & Risk is responsible for overseeing ongoing audits and ensuring compliance is being met to legislative and regulatory requirements, as well as internal organizational processes and policies.     As Director of Compliance & Risk, You Will… Ensure that client contracts are being reviewed to meet necessary...

About the Job Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry. We’re hiring a Director of Operations...

About the Job   We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting...