framewerx

Role PurposeThe Professional Services Technician III is a senior technical implementer and trusted peer resource within the Professional Services department. This role is responsible for leading project implementations, resolving complex technical challenges, and mentoring Tier I and II technicians. Level III technicians are expected to operate...

Role PurposeThe vCIO is the primary strategic advisor to assigned clients, responsible for aligning technology investments to business outcomes. This role ensures each client has a clearly defined IT roadmap, budget, and service alignment plan that reflects Framewerx standards and the client’s evolving business needs.The vCIO builds long-term client trust...

Role PurposeThe DataCenter Administrator I is an entry-level, onsite role that supports the physical and virtual infrastructure powering Framewerx’s Private VDI environments, Azure-integrated local platforms, and emerging AI compute clusters. This hands-on position plays a key part in maintaining high availability, system stability, and operational...

Role PurposeThe Service Desk Analyst is the first point of contact for end-user support and the front line of the Service Operations team. This role exists to provide responsive, accurate, and empathetic support while reinforcing Framewerx standards for documentation, communication, and resolution. Analysts handle triage, resolution, and escalation with...

About the RoleThis is not a help desk role. It is a prevention role.The Technical Alignment Manager is responsible for keeping client environments healthy, secure, and aligned to standards. You are the person who finds risk before it becomes an outage. You assess infrastructure, identify misalignments, and drive improvements that reduce reactive support and...

Position SummaryThe Application Developer I is an entry-level position responsible for supporting the design, development, and maintenance of Framewerx’s internal tools and software platforms. This role focuses on learning core systems, writing clean and maintainable code, and contributing to team delivery in a structured and supportive environment.Key...

Position SummaryThe AI Toolset Analyst I is an entry-level role responsible for supporting Framewerx’s AI-first initiatives across internal and client-facing environments. This position plays a critical role in the ongoing training, evaluation, and improvement of AI-driven tools and automations. The analyst will assist in ensuring tools remain accurate,...

Position Summary:The Application Developer is responsible for designing, developing, testing, and deploying software solutions that support Framewerx’s internal operations and client-facing applications. This includes building new functionality, maintaining existing codebases, and collaborating with internal stakeholders to transform requirements into...

Role PurposeThe Outside Sales Representative (OSR) is responsible for generating new business through proactive outreach, relationship building, and structured follow-through. This role is client-facing and revenue-focused, responsible for identifying qualified opportunities, conducting discovery, presenting solutions, and driving deals to close.The OSR acts...

Position SummaryThe vCISO is a senior role responsible for developing and maintaining the strategic direction of client-facing technology, security, and governance frameworks. This role is accountable for defining standards, creating roadmaps, managing risk posture, and ensuring platform maturity across the client base. The vCISO operates independently from...

Role PurposeThe Service Desk Analyst III is a senior resource and escalation point within the Service Operations team. This role exists to resolve high-complexity tickets, mentor team members, and maintain the consistency, professionalism, and maturity of the Service Desk function. Analysts at this level are trusted with reinforcement of standards,...

Role PurposeProfessional Services Technicians I & II deliver scoped project tasks, infrastructure changes, user onboarding and offboarding, and other scheduled service activities. This role is responsible for executing technical work within defined standards, contributing to stable deployments, and maintaining clean documentation.Technician I roles are...

Reports to: Operations ManagerTravel Requirements:Up to 50%-75% local travel to client sites within the Alberta area.Occasional travel as needed for out of province clients and annual business events.Job Location:Hybrid Office/Remote. Requires local travel.General SummaryThe Technology alignment manager is responsible for managing and developing standards...

Role Purpose The Accounting Clerk supports the day to day financial administration of Framewerx by maintaining accurate records, processing transactions, supporting accounts receivable and accounts payable workflows, and helping ensure financial operations run smoothly and consistently. This role is detail oriented, process driven, and important to the...

Role PurposeThe Inside Sales Representative – Top of Funnel Prospector is responsible for outbound prospecting, initiating first contact with cold leads, and maintaining light engagement with a curated list of warm top-of-funnel prospects (“Warm 250”). This role is focused on generating first conversations, qualifying interest, and booking meetings for...

Don’t see a role that matches your experience just yet? No problem! We’re always interested in connecting with talented, motivated individuals who are passionate about what they do.Whether your background is in IT, operations, sales, administration, or something entirely different, we encourage you to submit your resume. We regularly review general...

Role PurposeThe Outside Sales Lead is a working manager responsible for leading by example. This role combines individual quota-carrying responsibility with leadership of the sales team, process development, and pipeline discipline.The Lead is accountable for new revenue generation and for instilling consistent, client-focused sales behavior across the team....

Role PurposeThe Client Account Manager (CAM) is responsible for maintaining the operational and commercial aspects of assigned client accounts. This role ensures continuity between the sales, service, and vCIO teams by managing pricing updates, service changes, contract modifications, and non-strategic client interactions.The CAM supports long-term client...

Position SummaryThe Account Executive is responsible for maintaining client satisfaction, coordinating renewals and approvals, and serving as the primary point of contact for non-strategic account communication. This role operates alongside the vCISO, who owns the technical roadmap and strategy. The AE ensures consistent client engagement, manages scope and...