Claims Examiner
4 days ago
Forward Insurance Managers Ltd. is looking for a full-time Claims Examiner to join our team in-office in Vancouver, BC or Campbell River, BC.
Forward Insurance Managers Ltd. is a growing InsurTech Managing General Agency (MGA) licensed across Canada and distributes property & casualty insurance products through brokerage partners. Our vision is to blend traditional insurance delivery with technology for a modern approach. People + Technology.
Responsibilities:
· Review all aspects of an insurance claim investigation;
· Provide investigation instructions to independent adjusters;
· Review/examine independent adjusters' reports and supporting documentation to determine policy coverage, and damages;
· Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;
· Maintain reporting requirements to our carriers;
· Ensure that claims are valid and that settlements are made according to company practices and procedures;
· Pay and process claims within authority level;
· Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;
· Conduct detailed bill reviews to implement sound file management and expense control;
· Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.
· Achieve performance targets.
· Promote and model Forward culture, values and brand promise.
· Other duties as required.
Requirements:
· Minimum 3 – 5 years insurance claims experience;
· CIP (or working towards it); and/or post-secondary education;
· Experience managing a file from intake to resolution;
· Strong attention to detail;
· Ability to communicate effectively and professionally in verbal and written communication;
· Computer competencies / high proficiency with MS Office.
· Ability to multi-task and prioritize tasks in a busy environment;
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