HVAC Service Sales Representative

3 weeks ago

Toronto, Canada Johnson Controls International Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer

  •  Competitive salary 

  • Paid vacation/holidays/sicktime - 15 days of vacation first year 

  • Comprehensive benefits package including, medical, dental, and vision care - Available day one 

  • Extensive product and on the job/cross training opportunities With outstanding resources 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Check us out

What you will do 

The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI.  Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.  The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch.  Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts.  Expected to obtain and close business on a monthly basis.   

How you will do it 

  • Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts. 

  • Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers.

  • Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.

  • Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language.

  • Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.

  • Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.

  • Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means.  Knows when to call for assistance from management to keep the sales process moving.

  • Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.  Participates in professional organizations within the market.

  • Represents Johnson Controls expertly by conducting business according to the highest standards of quality, pride, integrity, and performance.

What we look for  

Required

  • 2-3 previous progressive sales roles 

  • Preferred:

  • Aptitude for technical knowledge with high level of attention to detail 

  • Enviable presentation skills complete with the ability to captivate in both individual and group communications. 

  • Selling of "service" and intangibles 

  • Exposure to sales methodologies, standards, and disciplines. 

  • Bonus Qualifications 

  • Knowledge of Building HVAC Systems 

  • Knowledge and experience in SalesForce.com (asset) 

  • Post-secondary education

We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity 

 

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).  When requested, accommodations will be provided throughout all stages of the recruitment and selection process.  To request an accommodation please contact us.  Information you provide relating to accommodation measures will be handled confidentially.  A copy of Johnson Controls’ applicable AODA policies are available on our website www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request. 

#LI-GP1

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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