Insurance Manager

3 weeks ago

Mississauga, Ontario, Canada FirstService Residential Canada Full time

Insurance Manager

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FS Insurance Brokers (FSIB). We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

Reporting to the VP of Insurance, the Insurance Manager is a dynamic individual who will have a lasting impact on our clients by providing excellent customer service and actively enhancing insurance knowledge and community resiliency for those living in our managed buildings.

The Insurance Manager will be largely responsible for the oversight and placement of Condo Corporation insurance to ensure the appropriate insurance coverage is in place at all times. The Insurance Manager is passionate about providing education and will be a resource for board members, property managers, and other stakeholders. It is the Insurance Manager's responsibility to minimize risk for both FirstService Residential (North America's foremost property management firm) and its managed clients through these job functions.

Overall, the Insurance Manager will provide guidance on the most challenging and complex situations in ways that drive client satisfaction, transform "detractors" into "promoters", and in turn strengthen the organizational brand. The Insurance Manager will not only be an exemplary brand ambassador, but a trusted advisor.

Duties & Responsibilities

  • Review proposals and policies to complete coverage & premium comparisons
  • Manage the placement of new & renewal business, including buildings transitioning to our management and new buildings off construction
  • Ensure insurance placements are compliant with the Ontario Condominium Act and bylaws
  • Prompt response to renewal and insurance related queries from Property Managers, Board members and Owners
  • Serve as the relationship manager and liaison with insurance brokers and property managers
  • Execute on FS Insurance Policy Renewal Standard Operating Procedures, which includes gathering of underwriting information, communication with brokers, property managers, and board members, and working diligently to obtain the best available terms and conditions on behalf of clients.
  • Support the renewal process with attendance at Board Meetings and Annual General Meetings as required (often after-hours)

The Insurance Manager will ensure that established service and quality standards are met while striving to continually exceed those standards while complying with all policies, procedures, and regulations.

Education & Experience

  • A minimum of 3 year's industry related experience and some experience managing a small team.
  • Level 2 General Insurance License or ability to obtain license within 6 months of employment
  • Holds a minimum of an associate's degree or diploma, preferably in a related discipline (e.g., building technology, insurance, or risk management) or equivalent experience.
  • Insurance designation a plus
  • Prior experience in property management and/or condo corporation insurance preferred
  • Proficient in working in an evolving, dynamic, and high-volume/fast paced environment
  • Has a track record of successful implementation of operational objectives
  • Proficient and comfortable with public speaking
  • Established history of building long-lasting, mutually beneficial relationships with clients, vendors, colleagues, etc.
  • Experience with new developments, high rises, high-density and mixed-use strata properties considered a strong asset

Knowledge, Skills & Proficiencies

A comprehensive understanding of working on property insurance and claims. Other competencies include:

  • Strong communication skills and the ability to work effectively with a wide range of personalities
  • Capable of working extended hours, to include evenings, weekends and holidays as necessary.
  • Proven ability to work well under pressure and with deadlines
  • Ability to use independent judgment and to manage and impart information to all stakeholders
  • Knowledge of applicable legislation, standards, policies and procedures within specialty areas. Ability to read, analyze insurance policies and wordings, bylaws, statutes, regulations, or documents with a similar degree of complexity
  • Excellent organizational and time management skills
  • Position may involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 40 lbs. This movement can occur throughout the day.
  • Proficiency with Microsoft applications, especially Word, Excel land Outlook
  • Proficiency with meeting and leading virtual meetings (e.g., Zoom).

Travel

The successful candidate will be expected to travel throughout Greater Toronto Area to visit properties, attend board meeting and corporate events, and meet with property managers.

A valid Ontario Driver's License is required.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

  • Insurance Account Manager

    2 days ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    Job SummaryThis is an exciting opportunity for an experienced commercial insurance professional to join our team at Jones DesLauriers Insurance Management Inc. The successful candidate will be responsible for managing a book of business, providing excellent customer service, and working closely with our Client Managers.ResponsibilitiesManage a book of...

  • Insurance Risk Management Leader

    7 days ago

    Mississauga, Ontario, Canada Able Insurance Brokers Ltd. Full time

    About the RoleWe are looking for an Insurance Risk Management Leader to lead our underwriting team and develop strategies to improve loss ratios, claims, and drive profitable growth.The ideal candidate will have a broad range of skills across insurance product knowledge, claims risks, trends, and an understanding of insurance product transformation with a...

  • Client Manager, Commercial Insurance

    7 days ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    Client Manager, Commercial InsuranceMISSISSAUGA, ON | Reporting to: Director, Commercial InsurancePOSITION OVERVIEWJones DesLauriers is hiring for an experienced Client Manager, Commercial Insurance who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business,...

  • Commercial Insurance Broker

    3 days ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    Position OverviewJones DesLauriers Insurance Management Inc. is seeking an experienced commercial insurance professional to join our team. This individual will play a central role in serving clients by assessing and fulfilling their insurance needs to the highest standards of satisfaction.Key ResponsibilitiesManage a book of business with a value of up to...

  • Director of Insurance Operations

    8 hours ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    Job SummaryThe Director of Insurance Operations will be responsible for leading our underwriting and claims teams, driving business growth while maintaining exceptional service quality.Main AccountabilitiesStrategic Planning: Develop and implement comprehensive strategies for underwriting and claims management, aligning with business objectives and industry...

  • Insurance Underwriting and Claims Leadership

    3 days ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    Role DescriptionThe Insurance Underwriting and Claims Leadership position plays a vital role in the success of Teachers Life Insurance Society (Fraternal). As a key member of the senior leadership team, you will be responsible for leading and developing a best-in-class claims department with a balanced focus on growth and quality.Key...

  • Small Business Insurance Producer

    1 day ago

    Mississauga, Ontario, Canada Unica Insurance Inc. Full time

    Job Overview:We are seeking an experienced In-House Production Underwriter to join our Commercial Property Department. As a key member of our team, you will be responsible for meeting or exceeding commercial growth and profit goals for assigned field of brokers with respect to our small business products.**Key Requirements:**- Develop and maintain strong...

  • Insurance Leadership Position

    1 week ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    Position Overview:The Director, Commercial Insurance will be responsible for driving the strategic vision of our brokerage, working alongside and reporting to the Vice President, Commercial Insurance. This individual will be a positive, dynamic, and strong people leader who desires the challenge of leading, growing, and mentoring frontline brokerage teams in...

  • Director, Commercial Insurance

    1 week ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    MISSISSAUGA, ON | Reporting to: VP, Commercial InsurancePOSITION OVERVIEWThe Director, Commercial Insurance will be responsible for working alongside and reporting to the Vice President, Commercial Insurance to deliver the strategic vision of the brokerage. This individual will be a positive, dynamic, and strong people leader who desires the challenge of...

  • Insurance Underwriting and Claims Director

    3 days ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    Job SummaryThe Director of Underwriting and Claims plays a pivotal role in ensuring the smooth operation of our underwriting and claims processes. This dual-focused position demands expertise in complex case underwriting, strong technical knowledge of claims, and exceptional leadership skills to build a best-in-class claims department.Key...

  • Director Commercial Insurance Role

    7 days ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    About Us:We are Jones DesLauriers Insurance Management Inc., a leading brokerage dedicated to delivering exceptional service and results to our clients. Our mission is to provide innovative solutions and expert advice to help individuals and businesses achieve their goals. As a Director, Commercial Insurance, you will play a critical role in driving our...

  • Desjardins Insurance Account Representative

    5 days ago

    Mississauga, Ontario, Canada Richard Demille - Desjardins Insurance Agent Full time

    Insurance Sales AdvisorLocation: OAKVILLE, ONT Type: Full Time, PermanentPosition Overview:Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based...

  • Experienced Commercial Insurance Professional

    2 days ago

    Mississauga, Ontario, Canada Jones DesLauriers Insurance Management Inc. Full time

    About the RoleThe successful candidate will be responsible for handling a book of business with a value of up to $500,000 in premium. They will be accountable for retention of 95% on renewal business and manage renewal lists of accounts at 120 days in advance of policy renewal.Key SkillsStrong understanding of commercial insurance products and...

  • Specialty Insurance Manager

    7 days ago

    Mississauga, Ontario, Canada Echelon 56 Full time

    At Echelon 56, we're passionate about delivering exceptional insurance experiences that resonate with our customers. As a Director, Product Management, you'll play a key role in shaping our product development strategy, focusing on innovation, customer satisfaction, and business growth.The ideal candidate will have a strong background in product management,...

  • Risk Management Leader

    6 days ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    **Job Description**The Director, Compliance will be responsible for ensuring Teachers Life's compliance with regulatory requirements and risk management principles. They will work closely with the Board, the Risk Committee, and Senior Management to identify, measure, monitor, and report on risks, systems, and procedures.Main ResponsibilitiesDevelop and...

  • National Marine Insurance Manager

    2 weeks ago

    Mississauga, Ontario, Canada Kuehne + Nagel AS Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga office is looking for a new National Marine Insurance Manager to join our Nacora Insurance Brokers team.Your RoleYou'll report directly to the CEO & Managing Director of Canada (Tor NN), manage direct reports,...

  • Senior Compliance Manager

    3 days ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    Job DescriptionThe ideal candidate for this role will have a strong understanding of regulatory compliance and risk management principles as they apply to the life insurance industry. They will be responsible for ensuring that all corporate activities comply with relevant laws and regulations.Main Responsibilities:Develop and implement effective compliance...

  • Senior Underwriting Manager

    4 days ago

    Mississauga, Ontario, Canada Teachers Life Insurance Full time

    About This Role">We are seeking a highly skilled and motivated Senior Underwriting Manager to join our team. The successful candidate will have a minimum of 10 years of experience in underwriting, preferably in life and disability or critical illness insurance. They will possess excellent leadership skills, a strong understanding of risk management...

  • Regional Insurance Portfolio Manager

    3 days ago

    Mississauga, Ontario, Canada Echelon 56 Full time

    About Echelon 56Echelon 56 provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. As a member of the CAA Club Group of Companies, we are an equal opportunity employer who offers a professional environment that champions collaboration, trust, and...

  • Director, Insurance Product Management

    1 week ago

    Mississauga, Ontario, Canada Echelon 56 Full time

    Director, Insurance Product Management & Innovation (ECH)Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a...