Account Manager

3 weeks ago

Scarborough Village, Ontario, Canada McCowan Design & Manufacturing Full time

McCowan Design & Manufacturing, a leading Canadian designer and manufacturer of retail store fixtures and merchandising systems based in Scarborough, seeks a professional, energetic and high performance individual for the position of Account Manager. This role involves managing some of the company's largest and fastest-growing accounts , while at the same time you will be devloping new business throughout North America.

Team Culture

Our sales-oriented team culture is driven by a commitment to collaboration, continuous learning, and excellence, where each member is encouraged to innovate, share insights, and work together to achieve sales targets, ensuring exceptional customer experiences and sustainable growth. You have to be creative and an excellent problem solver to thrive in this position. No two days will be the same

Key Skills Required

  • Passion for customer experience
  • Superior communication skills
  • Relationship-building capabilities
  • Excellent problem-solving skills with a technical mindset
  • Appetite for learning
  • Attention to details and organization

Responsibilities

  • Drive new sales opportunities and develop existing customer accounts
  • Prepare and convert accurate fixture quotes into orders by completing take off's from drawings.
  • Manage and monitor full project cycles with responsive communication
  • Collaborate with internal departments for accuracy and customer satisfaction
  • Handle store orders, special projects, and administrative functions, including inventory management
  • Communicate customer requirements to engineering/design teams
  • Develop a deep understanding of clients' industries and challenges for future business opportunities
  • Some travel required
  • Prepare accurate forecasts and sales plans for accounts
  • Maintain a highly organized approach with strong analytical skills
  • Excel in verbal and written communication
  • Proficiency in computer skills, especially Excel, Word, Windows, and PowerPoint

Qualifications Preferred

  • University or college degree with approximately 5+ years of work experience
  • Bilingual (French) would be an asset

Reporting and Support

The position reports directly to the Director of Sales and receives additional support from our account coordinators and engineering/design department.

Benefits

  • Comprehensive benefits package
  • Bonus program
  • Commission based compensation with no cap (You are supported with a regular bi-weekly draw)

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