Human Resources Business Partner

3 weeks ago


Mississauga, Ontario, Canada OSL Retail Services Full time

It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we're on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

About the role:

The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business objectives. This role encompasses a range of HR generalist and administrative responsibilities, including employee data management, benefits administration, and policy compliance. The HRBP provides guidance on legislative and company policies, supports field management in addressing workplace concerns, and partners with leadership to enhance employee experience, engagement, and operational efficiency. By leveraging data insights and best practices, the HRBP plays a critical role in fostering a compliant, high-performing, and people-centric work environment.

HYBRID: 4 days in office.

What you're responsible for:

  • Partnering with business leaders to align HR strategies with organizational objectives
  • Providing data-driven insights to influence decision-making
  • Advising on workforce planning, talent management, and organizational development
  • Acting as a trusted advisor to managers and employees on HR policies and best practices
  • Managing conflict resolution, investigations, and disciplinary actions
  • Driving initiatives to improve employee engagement and retention
  • Assisting with performance review cycles and career development programs
  • Coaching managers on performance improvement and leadership development
  • Identifying training needs and facilitating learning initiatives
  • Ensuring adherence to labor laws, company policies, and industry regulations
  • Overseeing workplace investigations and compliance audits
  • Building strong relationships with department heads and executives
  • Acting as a consultant to drive HR initiatives that impact business results
  • Presenting HR metrics and trends to leadership teams for strategic decision-making

Job Requirements:

  • Minimum two years of work experience in a Human Resources role preferably including employee relations, coaching and investigations exposure
  • A college or university degree, preferably in business specializing in Human Resources
  • Post grad diploma in Human Resources preferred
  • Bilingual in English and French considered an asset
  • Excellent communications skills, verbal and written
  • Effective time management skills and highly organized
  • Excellent inter-personal relation skills
  • Strong computer skills including proficiency in Microsoft Office Suite
  • Conviction to improve personally and support continuous improvement
  • High level of personal integrity
  • Positive and supportive tone, attitude, and work ethic
  • Ability to work in a fast-paced environment and be a self-starter
  • Previous multi-unit national retail experience preferred

What's in it for you:

  • Competitive base salary $75-85K +bonus
  • RRSP matching program
  • Vacation plus additional flex days
  • Comprehensive health, dental and life benefits
  • Training and development opportunities to grow your career
  • Named one of Canada's Best Managed Companies
  • A supportive workplace culture and work environment
  • Employee development programs

If this sounds like you and you are excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.



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