People Leader

People Leader – Field OperationsLocation: Montreal, QC (with oversight of Ottawa, ON)Compensation: $72,000/year Status: Full-Time | Exempt | On-Site About the RoleThe People Leader – Field Operations provides comprehensive Human Resources support within an airport environment, serving as a trusted partner to Operations leadership while ensuring strong execution of HR programs, employee relations, labor compliance, and talent initiatives. This role is based in Montreal (YUL) and provides ongoing oversight and support for a second airport location in Ottawa (YOW). Expanded Scope HighlightsBased in Montreal with ongoing oversight of two airports (YUL primary, YOW secondary)On-site presence required at both locations, with recurring travel (approximately one week per month)Cross-province HR support across Quebec and OntarioIncreased operational and employee-relations complexity within a regulated airport environmentUnionized labor experience required (minimum 1 year) Key ResponsibilitiesLead employee relations activities, including investigations, grievance management, disciplinary processes, and resolution of complex employee issuesPartner closely with Operations leadership to support workforce planning, performance management, and organizational effectivenessEnsure compliance with applicable employment laws, labor agreements, and company policiesSupport recruitment and staffing efforts in partnership with Corporate Talent AcquisitionAdminister performance management programs, succession planning, and talent development initiativesProvide guidance on compensation, benefits, and HR programs in alignment with corporate standardsServe as a liaison between airport leadership and Corporate HR teams to ensure consistent execution of HR strategySupport labor relations activities, including union interactions, contract administration, and grievance processesTrack and analyze HR metrics to identify trends and opportunities for improvement Required QualificationsBachelor’s degree in Human Resources or related field preferredMinimum 4 years of HR generalist experience; HR leadership experience strongly preferredAt least 1 year of experience supporting a unionized workforceExperience in hospitality, food service, retail, or other fast-paced, multi-unit environments preferredStrong working knowledge of employment law, employee relations, and HR complianceAbility to work independently, manage competing priorities, and operate effectively in a dynamic environmentWillingness and ability to travel regularly between locations Work Environment & ScheduleAirport-based role with a mix of office and operational floor presenceFlexible schedule required, including evenings, weekends, and holidays as business needs dictateTravel required between Montreal and Ottawa locationsAdditional StatementsThis position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance  SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.