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Technical Project Manager

4 weeks ago

Toronto, Ontario, Canada Jumpr Solutions Full time

Technical Project Manager (Salesforce) Job Description

Jumpr Solutions is hiring a Salesforce Technical Project Manager to join our services delivery team. We're looking for a Salesforce-savvy professional who is excited to learn the ins and outs of business operations, manage technical resources, and get hands-on with Salesforce configuration where needed. In this role, you'll play a pivotal part in guiding client projects from discovery to deployment, ensuring our clients see real revenue impact. If you're seeking a position with competitive pay, significant professional growth, and the chance to shape how Jumpr delivers client success, we want to hear from you

About the role

Jumpr is looking to add a Salesforce Technical Project Manager to join our services delivery team. This is an exciting opportunity to play a key role in building and shaping the consulting practice for Jumpr and be a trusted advisor of Salesforce.

Typical responsibilities include:

  • Manage project kick-offs and perform discovery sessions with clients
  • Write user stories and work with solution architects to come up with solution designs
  • Transform user stories to tasks and prepare sprints
  • Assign work to technical consultants and provide further clarity into project requirements
  • Support technical consultants by ensuring their work meets your quality expectations  
  • Manage client regular syncs to provide updates and demos
  • Be a client advocate to deliver the best solution and client experience
  • Manage the project from end-to-end including: preparing project plans, requirements gathering, request management, and client communication management.

Must haves

  • Demonstrated ability to successfully implement process or software solutions to internal or external stakeholders
  • 2+ years experience in an operational capacity (tech or SaaS industry is a plus)
  • Ability to communicate project plans effectively to non-technical audiences
  • Demonstrated ability to understand client issues and capture requirements effectively
  • Ability to document processes and amendments to existing processes
  • Have a consultative approach in tackling projects
  • Salesforce certifications (admin, platform app builder, sales cloud) 
  • 3+ years of hands-on experience in Salesforce consulting or project management

Nice to haves

  • Experience as a Revenue Operations Manager/Associate 
  • Knowledge of marketing tools such as Pardot 
  • Knowledge of revenue operations tools in the market (such as Hubspot, Outreach, LinkedIn Navigator, ZoomInfo, etc.)
  • Understanding of the customer "lead to cash" lifecycle journey 
  • Ability to develop Salesforce declarative and/or programmatic solutions
  • A degree in Business Administration, Information Technology, Computer Science or Engineering desired

Benefits

  • Competitive Salary with significant career growth potential
  • Hybrid Work Environment
  • Comprehensive Benefits Package including life insurance, vision, dental, and critical illness coverage
  • Fitness Allowance to support your health and wellness
  • Regular Team-Building Activities to foster collaboration and fun
  • Holiday Company-Wide Time Off (in addition to standard holidays)
  • Accessible Downtown Office (Queen & Spadina) stocked with drinks, coffee, and snacks

About Jumpr

Jumpr is a hybrid work environment with an office space in the heart of Toronto with lots of local transit, food and entertainment options. We take care of our employees with a benefits package that includes health, dental, vision, and insurance benefits. Jumpr has a work culture where you have agency over your work while we support each other as a team to produce high quality results to build your career.