Current jobs related to Branch Manager - Courtenay, British Columbia - Waypoint

  • Branch Director

    7 days ago

    Courtenay, British Columbia, Canada Waypoint Full time

    Job OverviewThe Branch Director will be responsible for directing and managing all branch activities to achieve specific goals and targets. Exceptional customer service skills are essential in contributing to increasing Waypoint's brand equity and reputation.Main ResponsibilitiesCollaborate with the Regional Manager/Director of Operations to develop...

  • Branch Experience Specialist

    3 days ago

    Courtenay, British Columbia, Canada Scotiabank Full time

    About the Position">We are seeking a Branch Experience Specialist to join our team at Scotiabank. As a Branch Experience Specialist, you will be responsible for providing exceptional customer service and helping our customers achieve their financial goals.">Key Responsibilities:">">Providing proactive customer service and support to meet the needs of our...

  • Management Training Program

    3 days ago

    Courtenay, British Columbia, Canada Enterprise Rent-A-Car Full time

    Job DescriptionAs a Management Trainee, you will start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to...

  • Management Trainee

    2 weeks ago

    Courtenay, British Columbia, Canada Enterprise Rent-A-Car Full time

    Start your career with Enterprise Mobility We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With...

  • Management Trainee

    6 days ago

    Courtenay, British Columbia, Canada Enterprise Holdings Full time

    Overview Start your career with Enterprise Mobility We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of...

  • Management and Leadership Development

    6 days ago

    Courtenay, British Columbia, Canada Enterprise Rent-A-Car Full time

    Develop Your Career with Us:We're a dynamic organization that empowers everyone on our team with opportunities for growth. Our structured program provides hands-on learning, guidance, mentoring, and support to help you succeed.What You'll Learn:Customer serviceSales and marketingFinanceOperationsYour Career Path:You'll start as a Management Trainee and...

  • Digital Banking Advisor

    5 days ago

    Courtenay, British Columbia, Canada National Bank Full time

    Youtube Video A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. Help clients use our banking applications and ABMs. Give advice and offer transaction solutions for Personal Banking clients....

  • Banking Advisor

    1 week ago

    Courtenay, British Columbia, Canada National Bank Full time

    Youtube Video   A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.   Your job:Greet...

  • Banking Advisor

    5 days ago

    Courtenay, British Columbia, Canada National Bank Full time

    Youtube Video   A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.   Your job:Greet...

  • Customer Service Representative

    6 days ago

    Courtenay, British Columbia, Canada BMO Part time

    Application Deadline: 01/09/2025 Address: 585 England Avenue Job Family Group: Retail Banking Sales & Service Part time, minimum 30 hours per week. Candidates should be flexible to work within branch hours and available for 4 - 5 days per week Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and...

  • Banking Advisor

    1 week ago

    Courtenay, British Columbia, Canada National Bank Full time

    Attendance On-Site Job number 25765 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 27-Mar-2025 Location: Courtenay, British Columbia City Courtenay Province/State British Columbia Area of Interest: Advisory services, Personal banking A career as a Banking Advisor at National...

  • Contract Customer Experience Associate

    4 weeks ago

    Courtenay, British Columbia, Canada Scotiabank Full time

    Title: Contract Customer Experience Associate - Courtenay, BC (15 hours)Requisition ID: 218713Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and...

  • Career Advancement Opportunities

    6 days ago

    Courtenay, British Columbia, Canada Enterprise Rent-A-Car Full time

    Company Overview:We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 65 years ago with a commitment to the communities that we serve, we operate a global network with 90,000+ dedicated team members across nearly 100 countries.Salary: The targeted annual compensation for this position...

  • Multi-line Adjuster, Intermediate Adjuster

    6 days ago

    Courtenay, British Columbia, Canada Xpera Full time

    Company: ClaimsPro LPMulti-line Adjuster, Intermediate Adjuster (Courtenay, BC) We are currently looking to add experienced Adjusters to our team Can work in a HYBRID environment. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your...

  • Financial Services Consultant

    4 days ago

    Courtenay, British Columbia, Canada National Bank Full time

    About Us">At National Bank, we're committed to making a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us to provide exceptional service and financial solutions to our clients.">Your Role">">Deliver outstanding customer experiences and ensure every client interaction is positive and meaningful.">Open...

  • Customer Experience Associate- Courtenay- Future Opportunities

    6 days ago

    Courtenay, British Columbia, Canada TD Part time

    Description : KEY ACCOUNTABILITIES CUSTOMER Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other...

  • Banking Advisor

    4 days ago

    Courtenay, British Columbia, Canada National Bank Full time

    Attendance On-Site Job number 25765 Category Support Status: Permanent City Courtenay Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 27-Mar-2025 Location: Courtenay, British Columbia City Courtenay Province/State British Columbia Area of Interest: Advisory services, Personal bankingA career as an Banking Advisor...

  • Financial Services Representative

    3 days ago

    Courtenay, British Columbia, Canada Scotiabank Full time

    Job Description">As a Financial Services Representative at Scotiabank, you will play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.">Key Responsibilities:">">Providing proactive customer service and support to meet the needs of our customers">Processing day-to-day transactions and contributing...

  • Banking Advisor

    1 day ago

    Courtenay, British Columbia, Canada NATIONAL BANK OF CANADA Full time

    Attendance On-Site Job number 25765 Category Support Status: Permanent City Courtenay Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 27-Mar-2025 Location: Courtenay, British Columbia City Courtenay Province/State British Columbia Area of Interest: Advisory services, Personal banking A career as an Banking Advisor...

  • Small Business Advisor

    1 week ago

    Courtenay, British Columbia, Canada Scotiabank Full time

    Title: Small Business Advisor - Courtenay BranchRequisition ID: 213080Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat you'll be doing…Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while...

Branch Manager

4 weeks ago

Courtenay, British Columbia, Canada Waypoint Full time

POSITION OVERVIEW

As the Branch Manager at Waypoint, you will play a pivotal role in directing and managing all branch activities to achieve specific goals and targets. Your dedication to exceptional customer service will contribute to increasing Waypoint's brand equity and reputation. Upholding an acceptable rate of return and invest in our company personnel to ensure high retention rates and attract qualified applicants. Additionally, you will prioritize maintaining a healthy cash flow at all times.

RESPONSIBILITIES

  • Collaborate with the Regional Manager/Director of Operations to develop processes that optimize client service.
  • Ensure all personnel have a comprehensive understanding of the company's mission, objectives, and common goals.
  • Provide the necessary tools, information, and knowledge to empower personnel to work effectively, serve customers, and uphold company objectives.
  • Develop a deep understanding of the company's clients through phone calls, meetings, and industry events. Address reasonable client requests promptly.
  • Prioritize creating a safe working environment for all branch employees, taking necessary precautions to maintain safety standards. Ensure personnel are familiar with safe working practices and accident procedures.
  • Ensure branch personnel comprehend the overall company objectives and their individual departmental goals, working collaboratively to achieve them. Facilitate resolution of conflicting objectives and encourage respectful communication between departments.
  • Prepare annual, monthly, and weekly plans and ensure clarity regarding each individual's role within these plans. Set achievable goals with deadlines, monitor plan compliance, and track deadline achievement.
  • Collaborate with Human Resources to ensure the recruitment of the most qualified applicants for open positions.
  • Lead by example, adhering to all company procedures and policies.
  • Fulfill supervisory responsibilities in alignment with organizational policies and relevant laws. This includes interviewing, hiring, and training employees; assigning and directing work; conducting performance appraisals; recognizing achievements and addressing concerns.
  • Establish and maintain effective purchasing procedures. All purchases should involve multiple vendor bids in collaboration with several branches to ensure cost-effective prices and economies of scale.
  • Consistently meet deadlines and uphold efficient operational practices.

REQUIREMENTS

  • Level 2 BC Insurance License
  • Possess refined interpersonal and communication skills, enabling you to build strong relationships with clients and colleagues, driven by your commitment to delivering exceptional experiences.
  • Exhibit proficiency in working within a team environment and managing diverse tasks.
  • Strong organizational skills, attention to detail, and ability to manage workload effectively.
  • Previous experience in a leadership or management role is advantageous.

Waypoint is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.