Senior Product Manager

2 weeks ago

Canada CDK Global Full time

About the Company

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

About the Role

The Senior Product Manager assists in shaping the product strategy and creation of relevant business cases for Modern Retail. This individual is accountable for the full product lifecycle from ideation to end-of-life and is responsible for determining interdependencies in the broader CDK product lines & ecosystem. The Senior Product Manager is truly the voice of the customer and market for the product organization, ensuring that user personas and product requirements are defined and reflected in user stories. This individual may also own and/or assist in Epic development and will work very closely with the Scrum Master and agile team on backlog grooming to ensure timely decision making on product requirement trade-offs.

Responsibilities

  • Translate product vision into prioritized & deliverable Features (Epics) and user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes
  • Manage the backlog for sprint teams, partnering with R&D/scrum master in prioritization, supporting full lifecycle from definition, beta, showcase & retrospectives
  • Work with product marketing to develop product's value proposition, features/benefits
  • Monitor & adapt to key product success metrics (e.g., adoption, profitability, NPS, market share growth)
  • Invest in gaining expertise of the market, user personas, functional and domain knowledge
  • Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development
  • Collaborate with other Product Managers to ensure the product remains aligned with overall CDK product strategy & deliverable

Qualifications

3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management

Bachelor's degree in Computer Science, Business, Engineering, or equivalent industry experience

Experience in Agile software/DevOps methodologies & working with globally distributed teams

Required Skills

  • Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases
  • Strong written & verbal communication skills. Ability to facilitate customer communications
  • Ability to listen & consider the points of view of others, collaborate & build consensus within cross-functional areas
  • Participated in business case creation & aligning requirements to business outcomes
  • Strong track record of product execution in dynamic environment
  • Travel up to 25% of time

Preferred Skills

Maintains awareness of competition & product differentiators. Continuously builds product management skills

Leverages industry, organizational and customer knowledge to interpret & drive internal/ customer requirements

Equal Opportunity Statement

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

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