Bilingual Contract Administrators

2 weeks ago


Toronto, Ontario, Canada Compunnel Inc. Full time

Job Description: Contract Administrator I Reporting to: Manager of Distributor Services

Location: Hybrid position in Ontario, Nova Scotia, or Quebec

Opportunity: Distributor Services has an opportunity for Bilingual Contract Administrators. As the successful candidate, you will be accountable for contracting, licensing, and transfers of business.

Key Responsibilities:

  • Review contracting requirements and process new advisor requests within multiple systems.
  • Review licensing in line with advisor contracting and provincial requirements.
  • Complete research and movement of business between advisors.
  • Handle ongoing administrative maintenance for advisors contracted.
  • Ensure processes are in line with policies, compliance, and regulatory requirements.
  • Ensure processes being followed are in line with policies as well as compliance and regulatory requirements
  • Communicate with internal and external partners using strong bilingual oral and written communication skills.
  • Work effectively under pressure, handling high volumes and meeting expected SLAs.
  • Demonstrate organizational and priority management skills with strong attention to detail.
  • Provide excellent customer service and relationship management.
  • Collaborate and support in a team environment with minimal supervision.

Must have Skills:

  • Strong Bilingual oral and written communication skills are required to communicate with internal and external partners (written and verbal fluent in both English and French)
  • Familiarity with complex Distribution systems (or an aptitude to learn new software)
  • Experience with Excel
  • Experience and/or knowledge in insurance industry

Nice to have Skills:

  • Knowledge of license requirements in all provinces. (very strong nice to have)

Soft Skills:

  • Ability to work effectively under pressure handling high volumes and meet expected SLAs
  • Organizational and priority management skills with strong attention to detail
  • Excellent customer service and relationship management skills
  • Collaborate and be supportive in a team environment with minimal supervision

Education:

Bachelor's degree is a nice to have but we focus more on experience



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