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Bilingual Implementation Coordinator

4 weeks ago

Québec, Quebec, Canada Experis Canada Full time

Do you thrive in a fast-paced environment and have a strong customer-first mindset? We're looking for a Bilingual Implementation Coordinator to join our team in Montreal, QC

What You'll Do:

  • Monitor and coordinate equipment orders to ensure accurate delivery and resolve issues
  • Schedule and manage site readiness for implementation, including building access and resources
  • Act as the single point of contact for implementation planning and escalations
  • Communicate with carriers, vendors, and internal teams to facilitate smooth delivery and installation
  • Track and report project status, update workbooks, and ensure adherence to process flows
  • Train and support on-site implementation teams as needed

Qualifications:

  • Experience managing equipment orders and resolving vendor-related issues
  • Strong organizational skills with the ability to coordinate site readiness and resource allocation
  • Proven ability to act as a central point of contact for implementation planning and issue resolution
  • Experience communicating with carriers, vendors, and internal teams to facilitate project execution
  • Proficiency in tracking project status, maintaining documentation, and ensuring process adherence
  • Experience training and supporting on-site teams during implementation phases
  • Strong problem-solving skills and ability to handle escalations efficiently
  • Knowledge of project management tools (e.g., Excel, Google Sheets, MS Project, or similar)
  • Ability to work independently and collaborate with cross-functional teams

If you have strong project coordination skills, enjoy working with diverse teams, and are ready to take on an exciting challenge, apply now