Senior Key Account Manager

2 weeks ago

Mississauga, Ontario, Canada The Crump Group, Inc. Full time

The Crump Group Inc is one of Canada's fastest growing manufacturers of natural, high-quality pet food products. Our Caledon Farms all natural pet treats brand is driving category growth at retailers across North America by bringing innovative products that meet emerging consumer demands. Retailer interest in our products is high and we need people that can help manage this growth as we strive to get better made, delicious products to pets and their owners everywhere.

Job Overview:

We are seeking a creative, driven and data-minded Account Manager to join our Caledon Farms team. The ideal candidate will play a pivotal role in growing the Caledon Farms brand presence at North American retailers. This position requires a strategic thinker with experience in consumer-packaged goods or similar segments. This role, if executed well, has a path to team leadership. This role will report directly into the Director of Sales.

Responsibilities:

  • Develop and maintain strong relationships with key retail accounts in Canada and the US.
  • Collaborate cross-functionally with sales, marketing, and product development teams to drive account growth and implement effective strategies.
  • Analyze sales data, market trends, competitor activity, and consumer behavior to identify new business opportunities and challenges.
  • Create and execute account plans to achieve sales targets and profitability goals.
  • Provide exceptional customer service and act as a trusted advisor to clients, addressing their needs and concerns proactively.
  • Prepare and present sales reports, forecasts, and performance analysis to senior management.
  • Maintain and improve customer forecasts and promotional calendars.

Recipe for Success:

  • You work in sales, category or account management with a CPG manufacturer in Canada.
  • You want to sell category-leading, on trend products to some of the largest retail customers in North America.
  • You build relationships with personality and close opportunities with data, logic and creativity.
  • You want to be viewed by your organization as a leader, responsible for some of the company's most impactful retail relationships.

A Few Extra Ingredients:

  • Minimum of 5 years of experience in account management or sales within the CPG industry. Experience in the Pet segment is an asset.
  • Experience working with Canadian national retail accounts. LCL experience preferred.
  • Proven track record of successfully managing and growing key customer relationships
  • Strong negotiation, communication, and presentation skills.
  • Analytical mindset with the ability to interpret data and make strategic decisions.
  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA is an asset.
  • Some domestic international travel will be required.

Why Join The Crump Group?

  • 100% Employer Paid Benefits
  • Flex Hours
  • Employee Assistance Program
  • Perkopolis Discount Program
  • Tuition Reimbursement Program
  • Career Advancement Opportunities
  • Employee Referral Bonus Program
  • Free Onsite Parking
  • Casual Dress Code
  • Social Club Committee
  • Anonymous Employee Engagement Surveys
  • Safety Shoe Reimbursement
  • Dog-Friendly Office

The Crump Group is committed to equity in employment and diversity. The Crump Group will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform The Crump's Group of your requirements.

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