SAP AMS Lead

2 days ago


Canada Syren Cloud Inc Full time

Title: SAP AMS lead / SAP Support Lead

Location: 90% remote | 10% travel to Vancouver, BC, Canada

(Not strict travel; based on need basis only) expenses would be paid.

Target start date: 11/4

Modules: SD FI LE MM/IM CAR EWM Basis/Security ABAP


Position Overview:

We are seeking a dynamic and experienced SAP AMS Lead / SAP Support Lead to oversee our SAP support operations. The ideal candidate will have extensive experience in SAP modules, including SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP. This role requires strong leadership skills, the ability to manage a team of support professionals, and the expertise to ensure optimal performance and functionality of SAP systems.


Key Responsibilities:

  • Team Leadership: Manage and mentor a team of SAP support analysts, ensuring high-quality support and continuous development.
  • Incident Management: Oversee the resolution of incidents and service requests related to SAP modules, ensuring timely responses and effective solutions.
  • System Monitoring: Monitor SAP systems for performance and availability, proactively identifying and addressing potential issues.
  • Module Expertise: Provide expert guidance in SAP SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP, ensuring best practices are followed.
  • Change Management: Coordinate and manage change requests, ensuring proper testing and documentation.
  • Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical requirements.
  • Documentation: Maintain comprehensive documentation for processes, procedures, and system configurations.
  • Continuous Improvement: Identify opportunities for process improvements and enhancements within the SAP environment.
  • Training: Provide training and support to end-users, enhancing their understanding of SAP functionalities.


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 7+ years of experience in SAP support and maintenance roles.
  • Strong knowledge of SAP modules: SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP.
  • Proven experience in team management and leadership.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and interpersonal skills.
  • SAP certifications in relevant modules are a plus.


Preferred Skills:

  • Experience with SAP HANA and S/4HANA.
  • Familiarity with Agile methodologies.
  • Knowledge of integration with non-SAP systems.


What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A collaborative and innovative work environment.


Application Process:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications.


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