Peoplesoft Administrator
1 week ago
Position Summary
The General PeopleSoft Support Specialist will be responsible for providing day-to-day support for PeopleSoft applications, addressing BAU requests, and resolving high-priority issues that cause slowdowns in business operations. This role involves enhancing the PeopleSoft system based on user requests and ensuring its optimal performance.
Key Responsibilities
- BAU Request Support:
- Respond to and fulfill business-as-usual (BAU) requests for enhancements to the PeopleSoft system.
- Collaborate with business users to understand their requirements and implement changes, such as modifying lease pages and other functionalities.
- High-Priority Issue Resolution:
- Quickly identify and resolve high-priority issues that cause slowdowns in business operations.
- Work closely with the IT team and business stakeholders to ensure minimal disruption and optimal system performance.
- System Enhancements:
- Evaluate, develop, and implement enhancements to improve PeopleSoft functionality based on user feedback and business needs.
- Ensure that enhancements are not part of larger projects but are essential for daily business operations.
- Technical Support:
- Provide technical support for PeopleSoft applications, including troubleshooting and resolving technical issues.
- Assist in the maintenance and optimization of PeopleSoft system performance.
- Documentation and Training:
- Document changes and enhancements to the PeopleSoft system.
- Provide training and support to end-users to ensure they can effectively use the system.
Qualifications
- Experience:
- Minimum of 3 years of experience supporting PeopleSoft applications.
- Proven experience in addressing BAU requests and resolving high-priority issues.
- Familiarity with PeopleSoft modules relevant to the business operations of Cineplex.
- Technical Skills:
- Proficiency in PeopleSoft development and support.
- Strong troubleshooting and problem-solving skills.
- Ability to understand and modify PeopleSoft functionalities based on user requirements.
- Knowledge of PeopleSoft technical architecture and tools.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Customer-focused mindset with the ability to understand and meet user needs
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