Peoplesoft Administrator

1 week ago


Greater Toronto Area, Canada Dacaro Services Full time

Position Summary

The General PeopleSoft Support Specialist will be responsible for providing day-to-day support for PeopleSoft applications, addressing BAU requests, and resolving high-priority issues that cause slowdowns in business operations. This role involves enhancing the PeopleSoft system based on user requests and ensuring its optimal performance.

Key Responsibilities

  • BAU Request Support:
  • Respond to and fulfill business-as-usual (BAU) requests for enhancements to the PeopleSoft system.
  • Collaborate with business users to understand their requirements and implement changes, such as modifying lease pages and other functionalities.
  • High-Priority Issue Resolution:
  • Quickly identify and resolve high-priority issues that cause slowdowns in business operations.
  • Work closely with the IT team and business stakeholders to ensure minimal disruption and optimal system performance.
  • System Enhancements:
  • Evaluate, develop, and implement enhancements to improve PeopleSoft functionality based on user feedback and business needs.
  • Ensure that enhancements are not part of larger projects but are essential for daily business operations.
  • Technical Support:
  • Provide technical support for PeopleSoft applications, including troubleshooting and resolving technical issues.
  • Assist in the maintenance and optimization of PeopleSoft system performance.
  • Documentation and Training:
  • Document changes and enhancements to the PeopleSoft system.
  • Provide training and support to end-users to ensure they can effectively use the system.

Qualifications


  • Experience:
  • Minimum of 3 years of experience supporting PeopleSoft applications.
  • Proven experience in addressing BAU requests and resolving high-priority issues.
  • Familiarity with PeopleSoft modules relevant to the business operations of Cineplex.
  • Technical Skills:
  • Proficiency in PeopleSoft development and support.
  • Strong troubleshooting and problem-solving skills.
  • Ability to understand and modify PeopleSoft functionalities based on user requirements.
  • Knowledge of PeopleSoft technical architecture and tools.
  • Soft Skills:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
  • Customer-focused mindset with the ability to understand and meet user needs



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