Senior Product Designer

6 days ago

Vancouver, Canada The New Network Full time

Hybrid in-office in Vancouver we are looking for a product designer to join our client's small, but growing team of high-performers. We’re after someone who approaches problems from first principles, honing in on underlying causes and diligently iterating towards the best solution. We believe that great products feature incredible experiences that customers never want to stop using.


They are a rapidly growing company, and are used by some of the largest construction firms across

Australia, Canada, New Zealand and the United States. They're deliberate and thoughtful in everything they do, and emphasize awareness, care and quality in their approach to product development.


About the role

Leading UX design and usability efforts, this role involves not only nurturing their core

product but also developing concepts for potential new products. Key aspects of the position

include:

● End to end design: leveraging a range of research techniques and design methods to

understand customer problems, prototype ideas, and monitor the effectiveness of

solutions throughout the product life cycle.

● Collaborative iteration: working closely with customers, founders, product managers

and engineers from inception to delivery. You’ll be experienced at soliciting design critiques and proactively bouncing ideas around.

● Looking ahead: in addition to addressing today’s challenges, you’ll also be thinking about the scalability of their design system and the future directions their products could take. You will ensure that their solutions remain simple and elegant as they expand, refining and trimming where required.

● Customer interaction: they believe that spending time in customers’ environments is key

to truly understanding their needs. Sometimes you’ll be observing and absorbing, and other

times you’ll be leading usability sessions, focus groups and other solution testing.


About you

We want curious, driven and enthusiastic people who love the design process, and are motivated

by the prospect of building solutions that endure. The people who thrive are critical thinkers who are not afraid to embrace the unconventional.


If the following resonates with you, we should definitely chat:

● Value-oriented: they are focused on ensuring that users get genuine value from their solutions. You’ll be someone who sees methodologies, best practices and patterns as useful tools, but you don’t blindly adopt them and never let them get in the way of great customer outcomes.

● Obsessed with the “why”: you’re someone who cares about the details, and you take pride in sharing your rationale for every design decision you make. You question things that don’t make sense, and you expect others to do the same.

● All about the editing: when it comes to great design, we don’t believe you generally nail it on the first attempt. You’re someone who’s not afraid to leave a lot of ideas on the cutting room floor, and you intuitively understand that the first release is just the beginning.

● Adaptable and creative: as a small company doing ambitious things, they don’t always have the right answer, and know that what has worked in the past may not work in the future, but they’re not deterred by the unknown, and excited about trying new things and finding a way through.

● Communication matters - in addition to communicating clearly and succinctly, you’re also a natural relationship-builder, and you’re equally comfortable on Slack/email, video calls and in person.


The following are definitely not required, but would be a bonus in this role:

● Startup / scale-up experience: you’ve experienced the chaos of startups, juggled lots of competing priorities and you’ve rebuilt unscalable processes.

● Solo designer: you’ve been the only designer at a startup before, and you're comfortable owning the design system and the design process.


Benefits

● Refresh days (a day-off on any month where there is no statutory holiday)

● Flexible work hours (the outcomes are what matters, so go for that run at lunchtime) ●

Four weeks leave each year

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