ServiceNow Technical Consultant

3 weeks ago

Toronto ON Yonge St, Canada Cognizant Full time

About the group:

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Senior Technical Consultant - ServiceNow (STC) has sophisticated knowledge and experience in designing and implementing solutions on the ServiceNow Platform. The STC will define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle.

STCs are also proactive providing mentoring and supporting fellow team members and perform with a high autonomy level. Due to theirs outstanding asset of skills and high level of decision making, Seniors Developers usually act as a Project Team Leads.

  • Lead all significant project processes such as: platform architecture documentation, integration. documentation, work-effort estimation and hands-on sophisticated development. Attend, participate, and occasionally lead Scrum meetings.
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the, implementation project team.
  • Fulfill Project´s technical development and configuration at the highest standard of technical quality, contributing with assignments, follow up and mentorship to Junior / Mid developers. Fulfill technical design mentorship within our projects following ServiceNow standard processes.
  • Ensure Project Lead receives timely updates on work you're doing to facilitate frequent and proactive customer communication.
  • Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and standard processes in consideration of Customer needs and requirements.
  • Fill technical or process roles in our projects, if needed. Lead, educate, mentor and develop the Team resources who are assigned-their/her projects. Assist in the prioritization of new opportunities, design tools and techniques to deliver efficiently. Act as the final issue point for technical decision-making within a project. Partnership with HR to deliver technical interviews and support the recruitment process

Applications will be accepted until 21 Apr 2025

Salary and Other Compensation:

The annual salary for this position is between $[135,000 - 155,000] depending on experience and other qualifications of the successful candidate.

Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Disclaimer The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.

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