Quality Assurance Director

2 weeks ago

Quebec, Canada White & Clayton Recruitment Full time

Job Summary

The Quality Assurance Director will lead implementation of best in class quality management systems (QMS) and Global Food Safety Initiative (GFSI) food safety standard requirements at for our clients second largest manufacturing site. He/she will drive compliance to quality programs, regional//global strategic initiatives and ensure industry standards for food safety systems are implemented and effective. He/She will lead programs to support other facilities in the region.


The Quality Assurance Director will provide direct customer support for key customers and specific product complaints.


Job Description

  • Provides strong and visible quality leadership within the facility and on the factory floor.
  • Leverages quality staff and all plant cross-functional staff to achieve the expectations of the factory’s quality system.
  • Connects/influences local plant management and plant workforce to drive a best in class Quality/Food Safety Culture and provides technical FSQA support to operations.
  • Oversees the implementation and sustainability of quality management systems and food safety systems at the facility.
  • Plans, manages, organizes and controls the different activities related to Quality assurance and supports the quality team and plant daily with problem resolutions. Provides the plant quality leadership regarding any food safety incident.
  • Supports the management over analytical and microbiology lab supervisors in personnel management and work prioritization.
  • Oversees the investigation of product incidents and customer/consumer complaints at the plant level to ensure timely, accurate RCA’s are completed and effective CAPA’s are implemented and verified. Manages dispositions of product.
  • Ensure clear responses are provided to customers or sales. Empowers direct staff and collaborates with necessary departments to quickly understand issues.
  • Implements a strong internal audit program but also proactively seeks to identify and close gaps in compliance with company policies, GFSI, and regulatory requirements. Take all the actions necessary in order to meet the established and mandatory quality/food safety standard requirements (cGMPs, sanitation, HACCP, allergen management, changeover/flush, hold/release, traceability, EMP, external warehouse requirements, etc).
  • Prepares and helps the team lead the plant for all visits from external regulatory agencies, GFSI and key customers. Guides the plant through external audits to meet expectations of customers, certification bodies (Kosher, Halal, organic, etc) and independent auditors.
  • Ensures corrective actions associated with all gaps identified in the internal and external audits are verified to be effective.
  • Manages the sensory evaluation system (training and application)
  • Works with R&D, production and sales team to identify quality/food safety requirements associated with new and transferred products.
  • Ensures new equipment commissioning and plant expansion projects consider EMP, sanitary design/sanitation, changeover and other aspects of FSQA.
  • Monitors, review, report on all the necessary data to present the performance indicators (KPIs) to all interested parties.
  • As a member of the Plant Management team, influence plant leadership to ensure all FSQA programs and systems are implemented effectively. Coach/develop all plant leaders to best in class in quality.
  • Oversees Quality Assurance budgets and financial metrics for quality.


Job Requirements

  • The Quality Assurance Director will have a solid knowledge of food safety systems to include HACCP, QMS / GFSI requirements and a technical knowledge of food safety regulatory requirements. The QA Director must be able to work independently, work well under pressure, be proactive, and drive multiple projects to completion simultaneously.


A. EDUCATION

• Bachelor’s Degree in Chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree)


B. EXPERIENCE

  • 5 -10 years’ experience as a Quality Assurance Manager
  • A minimum of 10 years’ experience in quality with formal training in HACCP.


C. SKILLS

  • Experience with large scale food manufacturing facilities with multiple lines, product categories and shifts.
  • Formal training in Global Food Safety Initiative (GFSI) food safety standards, preferably FSSC22000.
  • Extensive knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design
  • Preventive Controls Qualified Individual (PCQI) with knowledge of FSMA preferred.
  • Formal certification in quality management system auditing (ASQ certification in auditing a plus).
  • Sound understanding of food safety regulations, experience with allergen management required.
  • Computer software skills to include Word, Excel and PowerPoint required. SAP a plus.
  • Ability to adhere to GMPs and all other food safety requirements.
  • Visionary, capable of developing and executing a strategic vision.
  • Demonstrated leadership, managerial courage and ability to effectively lead/build a team are required
  • Ability to make decisions that align with strategic company objectives
  • Superior bilingual (English and French) verbal and written communication skills. Able
  • to explain complex concepts to non-technical audiences in presentations, reports, verbally, etc.
  • Ability to develop self and others
  • Action oriented leader - Rigorous work ethic, drive for completion and strong follow-through.
  • High quality decision making
  • Strong interpersonal and influencing skills
  • Diplomatic leader, team player and team spirit
  • Superior time management and prioritization skills. Able to multitask and work under pressure with short deadlines
  • Advanced and creative problem-solving skills, analytical ability, continuous improvement mindset.
  • Capacity to manage change and improve efficiency in the organization

  • Corporate Director of Operational Food Safety and Quality Assurance

    7 days ago

    Montreal, Quebec, Québec, Canada Nature's Touch Frozen Foods Full time

    Company Overview:Nature’s Touch is a global leader in the frozen fruits industry, supplying the retail and industrial sectors in North America, Australia, Taiwan, and Japan. We provide a full range of products and support multiple private-label programs in addition to our brands. We are also one of the largest buyers of fruit globally each year and...

  • Quality Assurance Engineer – Montreal QC

    1 month ago

    Quebec, Canada Ranger Design Full time

    Under the supervision of the Director of Operations, as a Quality Assurance Engineer you will be on the front line in Ranger Design’s efforts to continue to deliver world class products to our customers.Located in our Montreal, QC manufacturing facility, you will be responsible for the following:Product Quality Planning:Collaborate with the product...

  • Quality Assurance Engineer – Montreal QC

    4 weeks ago

    Quebec, Canada Ranger Design Full time

    Under the supervision of the Director of Operations, as a Quality Assurance Engineer you will be on the front line in Ranger Design’s efforts to continue to deliver world class products to our customers.Located in our Montreal, QC manufacturing facility, you will be responsible for the following:Product Quality Planning:Collaborate with the product...

  • Quality Assurance Engineer – Montreal QC

    3 days ago

    Quebec, Canada Ranger Design Full time

    Under the supervision of the Director of Operations, as a Quality Assurance Engineer you will be on the front line in Ranger Design’s efforts to continue to deliver world class products to our customers.Located in our Montreal, QC manufacturing facility, you will be responsible for the following:Product Quality Planning:Collaborate with the product...

  • Quality Assurance Engineer – Montreal QC

    4 weeks ago

    Quebec, Canada Ranger Design Full time

    Under the supervision of the Director of Operations, as a Quality Assurance Engineer you will be on the front line in Ranger Design’s efforts to continue to deliver world class products to our customers.Located in our Montreal, QC manufacturing facility, you will be responsible for the following:Product Quality Planning:Collaborate with the product...

  • Quality Assurance Specialist

    6 days ago

    Quebec City, Canada ANDRITZ AG Full time

    Job family: QHSE Management- Business area: Hydro- Contract location: Boucherville, Quebec, CA- Working location: Boucherville, QC, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description: - ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers...

  • Specialist/Project Manager, quality assurance

    1 month ago

    Quebec, Canada Fopconsultants Full time

    Brief description of the position : In order to meet the needs of its clients in the (Bio)Pharmaceutical sector, FOP CONSULTANTS is looking for quality assurance consultants to carry out various mandates. The main missions would be to review and approve the quality documents (SOP, protocols, etc.), collaborate on client’s complaints, write nonconformity,...

  • Specialist/Project Manager, quality assurance

    4 weeks ago

    Quebec, Canada Fopconsultants Full time

    Brief description of the position : In order to meet the needs of its clients in the (Bio)Pharmaceutical sector, FOP CONSULTANTS is looking for quality assurance consultants to carry out various mandates. The main missions would be to review and approve the quality documents (SOP, protocols, etc.), collaborate on client’s complaints, write nonconformity,...

  • Specialist/Project Manager, quality assurance

    4 weeks ago

    Quebec, Canada Fopconsultants Full time

    Brief description of the position : In order to meet the needs of its clients in the (Bio)Pharmaceutical sector, FOP CONSULTANTS is looking for quality assurance consultants to carry out various mandates. The main missions would be to review and approve the quality documents (SOP, protocols, etc.), collaborate on client’s complaints, write nonconformity,...

  • Quality Assurance Tester

    1 month ago

    Quebec City, Canada Voldex Full time

    **About the Role**: Voldex is seeking an experienced and detail-oriented Quality Assurance Tester to help us deliver exceptional player experiences on the Roblox platform. You will work closely with developers from various departments to fully understand in-game systems and gameplay mechanics used in test sessions. It will take an effective communicator to...

  • Signals and Communications Quality Assurance

    4 weeks ago

    Quebec City, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Préposé(E) Aux Chambres

    4 weeks ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps plein avec la flexibilité de **travailler de semaine et/ou de...

  • Préposé(E) Aux Chambres

    1 month ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps plein avec la flexibilité de **travailler de semaine et/ou de...

  • Préposé(E) Aux Chambres

    4 weeks ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps plein avec la flexibilité de **travailler de semaine et/ou de...

  • Préposé(E) Aux Chambres

    4 weeks ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps partiel de fin de semaine. Le ou la préposé(e) aux chambres...

  • Préposé(E) Aux Chambres

    4 weeks ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps partiel de fin de semaine. Le ou la préposé(e) aux chambres...

  • Préposé(E) Aux Chambres

    4 weeks ago

    Quebec City, Canada Quality Inn Full time

    **À propos de nous**: Nous sommes un nouvel hôtel Quality Inn, affiliée à la bannière Choice, situé à Québec. Nous sommes à la recherche de personnes dynamiques et accueillantes à se rejoindre à nous. **Poste**: Nous sommes à la recherche de préposé(e)s aux chambres. Poste à temps partiel de fin de semaine. Le ou la préposé(e) aux chambres...

  • Wind project director

    1 month ago

    Quebec, Canada Jump! Recruteurs Full time

    Responsibilities Under the supervision of the Vice President Civil Operations – East, the project director will take care of the completion of the projects he has tendered and won. The project manager plans, directs, organizes, coordinates and controls the completion of construction projects. Among other things, the project director will be responsible...

  • Wind project director

    1 month ago

    Quebec, Canada Jump! Recruteurs Full time

    Responsibilities Under the supervision of the Vice President Civil Operations – East, the project director will take care of the completion of the projects he has tendered and won. The project manager plans, directs, organizes, coordinates and controls the completion of construction projects. Among other things, the project director will be responsible...

  • Wind project director

    4 weeks ago

    Quebec, Canada Jump! Recruteurs Full time

    Responsibilities Under the supervision of the Vice President Civil Operations – East, the project director will take care of the completion of the projects he has tendered and won. The project manager plans, directs, organizes, coordinates and controls the completion of construction projects. Among other things, the project director will be responsible...