Senior Analyst, Application Development and Maintenance
3 weeks ago
Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT solutioning. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand.
These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada's growth, to create an Automatically generated and integrated view of all customer interactions driving processes, continuously delivering customer insights and increasing customer satisfaction and revenues. This position reports to the Senior Manager, Application Development and Maintenance.
Responsibilities Develop, deliver, and maintain business applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.
Act as a point of contact from the IT organization for any complex requests, issues related to your application portfolio.
Configure complex installations with the support of third-party vendors and quickly resolve all defects found within the installation.
Support Planning and monitoring processes.
Work closely with relevant stakeholders and the different IT streams to understand the business needs, elicit and write requirements for any project specific initiatives you will be supporting.
Conduct requirement and systems analysis and translate business requirements.
Create and support Functional Specs, Data Flow and Process Documents.
Maintaining and updating technical documents and procedures.
Responsible for handling high amount of technology complexity and driving autonomous decision making, as it relates to adoption of technology best practices.
Demonstrate significant technical depth to handle strategic technology priorities.
Work closely with Air Canada Solution Architects and other IT professionals to design new solutions and services.
Ensure alignment and compliance with internal IT standards related to operations, quality, and security.
Provide support for the business analysis and technology/business integration efforts.
Responsible for supporting the development of technical capabilities of the delivery-specific project team.
Support multiple working methodologies such as Hybrid, Agile, DevOps.
Provide back up support for various Revenue Management applications.
Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
At least 7 to 9 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.
Revenue Management expertise is a MUST. Direct experience working with a wide range of Revenue Management software application platforms.
Thorough understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks.
Knowledge of computer programs and concepts such as scaling, database analysis, and software interfaces.
Knowledge of SQL and Snowflake.
Knowledge of handling reporting packages like Business Objects, Power BI, programming (JavaScript, XML, or ETL frameworks), databases is an asset.
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
Accuracy and attention to details.
Exceptional analytical, organizational and communication skills - written and verbal.
Self-starter, highly motivated, able to work independently with minimal supervision.
Strong problem solving and conceptual skills Strong mathematical skills to help collect, measure, organize and analyze data.
Flexible, creative, and responsive to needs of users.
Must be a team player with ability to work closely with diverse groups and working styles.
Ability to establish and maintain effective business relationships.
Flexibility and willingness to work extended hours, when required.
Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Purpose The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** These are exciting times for IT at Air Canada, with several major projects underway that will transform...
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Dorval, Canada Air Canada Full timeDescriptionBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Canada Air Canada Full timeDescriptionBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications as...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications as...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications as...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications...
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Dorval, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Application Development and Maintenance, develops, delivers and maintains applications as...
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Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
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Dorval, Quebec, H0S, Montréal, Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical senior analyst focused on providing support to IT...
