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Bilingual Customer Service Associate
2 weeks ago
Responsibilities
- Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings
- Maintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Resolution of End User Customer disputes or billing complaints.
- Check to ensure that appropriate changes were made to resolve End User Customers' problems.
- Contact End User Customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Investigation results and any planned adjustments.
- Use assertiveness and negotiation skills when handling End User Customer cancellation requests.
- Escalation of unresolved End User Customer complaints to designated departments for further investigation.
- Escalation of any unclear process that affects End User Customers to ensure End User Customer satisfaction.
- Correct usage policy of credits and refunds related to End User Customer disputes or billing complaints.
- Solicitation of sale of new or additional services or Products by interpreting End User Customer needs and communicating solutions, and closing sale via credit/debit card or any preferred method of payment by the End User.
- Recommendation to Customer of Product, sales, shipping or billing process improvements.
- Others as amended by Customer from time-to-time through the Change Request process.
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Bilingual Order Management Specialist
4 days ago
Mississauga, Ontario, Peel region, Canada Bilingual Source Full timeJob Opportunity: Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...
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Bilingual Order Management Representative
4 weeks ago
Mississauga, Ontario, Peel region, Canada Bilingual Source Full timeAre you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...
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Customer Service Associate
2 months ago
Ontario, Canada EightSix Network Inc Full timeBilingual Customer Experience Specialist Part Time / Full Time Bilingual Customer Experience Specialist Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about...
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Bilingual Customer Service Representative
3 weeks ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Experience Specialist
2 months ago
Ontario, Canada EightSix Network Inc Full timeBilingual Customer Experience Specialist Part Time / Full Time Bilingual Customer Experience Specialist Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about...
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Customer Service Associate
2 months ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Service Associate
3 weeks ago
Ontario, Canada Carboline Full timePosition Summary Carboline is seeking a Bilingual Customer Service Representative, located at their facility in Concord, Ontario who can speak, read, and write fluently in both English and French. This is a full time in-office position that is responsible for full-cycle order management starting with the placement of the order, coordination of manufacturing...
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Bilingual Customer Experience Specialist
1 month ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Experience Specialist
1 month ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Experience Specialist
3 weeks ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Experience Specialist
3 weeks ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Bilingual Customer Service Associate
7 days ago
Ontario, Canada Tech Mahindra Full timeResponsibilitiesCommunication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offeringsMaintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...
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Bilingual Customer Service Associate
3 days ago
Ontario, Canada Tech Mahindra Full timeResponsibilitiesCommunication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offeringsMaintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...
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Bilingual Customer Service Associate
2 weeks ago
Ontario, Canada Tech Mahindra Full timeResponsibilitiesCommunication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offeringsMaintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...
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Bilingual Customer Service Associate
2 weeks ago
Ontario, Canada Tech Mahindra Full timeResponsibilitiesCommunication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offeringsMaintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...
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Bilingual Customer Service Associate
2 weeks ago
Ontario, Canada Tech Mahindra Full timeResponsibilities Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings Maintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken....
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Bilingual Customer Service Associate
2 weeks ago
Ontario, Canada Tech Mahindra Full timeResponsibilities Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings Maintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. ...
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Bilingual Customer Service Associate
2 weeks ago
ontario, Canada Tech Mahindra Full timeResponsibilitiesCommunication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offeringsMaintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...
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Bilingual Customer Service Associate
3 days ago
Ontario, Canada Tech Mahindra Full timeResponsibilities Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings Maintenance of records of End User Customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. ...
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Bilingual Customer Experience Specialist
2 months ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...