Customer Success Manager
2 weeks ago
The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager.
The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors.
This role requires someone with a robust understanding of IoT technology, excellent interpersonal skills, and the ability to maintain government secret clearance.
Responsibilities:
- Develop and maintain strong relationships with key government clients to ensure satisfaction and retention.
- Understand customer objectives, and align our IoT solutions to achieve their strategic goals.
- Monitor and report on the health of the customer relationship and product performance.
- Conduct regular check-ins and account reviews to ensure client satisfaction and uncover additional growth opportunities.
- Collaborate with technical and product teams to address customer challenges and ensure a seamless customer experience.
- Advocate for customer needs/issues cross-departmentally and track problem resolution.
- Provide insights to the product development team on government client needs and market trends.
- Ensure compliance with all federal, state, and local regulations in the deployment and management of IoT solutions.
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 3 years of experience in customer success or account management, preferably within the IoT or tech industry.
- Active Government Secret Clearance or the ability to obtain one.
- Strong understanding of IoT technologies and their applications within government operations.
- Proven track record of building and maintaining strong client relationships.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
-
Customer Success Manager
18 hours ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
11 hours ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
13 hours ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
1 day ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
17 hours ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
1 day ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
1 week ago
Ottawa, Canada EightSix Network Inc Full timeD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market solutions,...
-
Customer Success Manager
1 week ago
Ottawa, Canada EightSix Network Inc Full timeD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market solutions,...
-
Customer Success Manager
1 week ago
Ottawa, Canada EightSix Network Inc Full timeD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market solutions,...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
4 days ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Customer Success Manager
2 weeks ago
Ottawa, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Manager, Customer Success
4 weeks ago
Ottawa, Canada N-able Full timeWhy N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...
-
Customer Success Manager
3 weeks ago
Ottawa, Canada Noibu Technologies Inc. Full timeNoibu is Canada’s Capital city’sfastest-growing technology company.We help brands recover millions of dollars in lost sales every day by helping them detect, manage and resolve critical errors on their online store. You may have heard of some of our customers like Levi’s, Champion, Air Transat, Guess, and Jelly Belly.We're a dedicated team, driven by 4...
-
Customer Success Manager
3 weeks ago
Ottawa, Canada Noibu Technologies Inc. Full timeNoibu is Canada’s Capital city’sfastest-growing technology company.We help brands recover millions of dollars in lost sales every day by helping them detect, manage and resolve critical errors on their online store. You may have heard of some of our customers like Levi’s, Champion, Air Transat, Guess, and Jelly Belly.We're a dedicated team, driven by 4...
-
Customer Success Manager
3 weeks ago
Ottawa, Canada Noibu Technologies Inc. Full timeNoibu is Canada’s Capital city’sfastest-growing technology company.We help brands recover millions of dollars in lost sales every day by helping them detect, manage and resolve critical errors on their online store. You may have heard of some of our customers like Levi’s, Champion, Air Transat, Guess, and Jelly Belly.We're a dedicated team, driven by 4...
