Client Solutions Manager, Personal Lines

3 days ago

Calgary, Alberta, Canada Gallagher Full time
Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

As the Client Solutions Manager on the Personal Lines team, you will be running your own book of business, working directly with clients in delivering the world-class customer service Gallagher is so well known for. Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all

Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

How you'll make an impact
  • Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships
  • Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers
  • Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
  • Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
  • Consistently acting to upgrade insurance market knowledge, keeping abreast of new products and policy changes
About you
  • Being in a fast-paced, dynamic environment brings out the best in you. You're always able to prioritize effectively which allows you to exceed client expectations every time
  • Working collaboratively and building relationships comes naturally to you, whether that's with clients or colleagues - people love working with you, and you with them
  • Comprehensive and effective verbal/written communication skills
  • Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles
  • Highly tech-savvy, with an ability to learn new systems, tools and processes
  • High school diploma or equivalent experience required, College or University Degree strongly preferred
  • 3+ years of Personal Lines experience, ideally within a brokerage environment
  • Provincial licensing in good standing
  • Pursuing or willingness to pursue relevant insurance certifications or education (i.e. CIP, CAIB, CRM, etc) highly preferred
  • Knowledge of EPIC considered a strong asset
Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Flexible medical & dental coverage to meet your household's needs
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP including a company match, TFSA, pension and more
  • Employee Stock Purchase Plan

Other benefits include:

  • Educational expense reimbursement
  • Employee assistance programs
  • Discounted gym membership (GoodLife Fitness)
  • Opportunity for flexible work arrangements
  • Paid sick days & personal days
  • Employee education recognition program
  • Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Insurance Professional

    4 days ago

    Calgary, Alberta, Canada DGA Careers Full time

    Job Title: Personal Insurance Account Manager We are seeking an experienced Personal Insurance Account Manager to join our team. In this role, you will be responsible for managing a book of personal lines business, handling renewals, endorsements, and new business. You will provide top-tier client service, ensuring coverage solutions are tailored to meet...

  • Account Manager, Private Client Solutions

    1 week ago

    Calgary, Alberta, Canada Lloyd Sadd Group Full time

    Account Manager, Private Client SolutionsFriday, March 14, 2025Lloyd Sadd is a Navacord broker partner, one of Canada's largest insurance, group benefits and pension providers. Our goal is to provide our clients with expert advice in risk management, employee wellbeing, and insurance. With multiple locations in Alberta and BC, we take pride in our ability to...

  • Account Manager, Private Client Solutions

    6 days ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    Account Manager, Private Client SolutionsBe among the first 25 applicantsDirect message the job poster from Lloyd SaddTHE ROLEThe Private Client Solutions (PCS) Account Manager is responsible for overall servicing and support of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business...

  • Account Manager, Private Client Solutions

    2 weeks ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    THE ROLEThe Private Client Solutions (PCS) Account Manager is responsible for overall servicing and support of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The PCS Account Executive will work alongside commercial producers to generate referrals and...

  • Account Manager, Private Client Solutions

    2 weeks ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    THE ROLEThe Private Client Solutions (PCS) Account Manager is responsible for overall servicing and support of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The PCS Account Executive will work alongside commercial producers to generate referrals and...

  • Account Manager, Private Client Solutions

    4 days ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    THE ROLEThe Private Client Solutions (PCS) Account Manager is responsible for overall servicing and support of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The PCS Account Executive will work alongside commercial producers to generate referrals and...

  • Account Manager, Private Client Solutions

    2 days ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    THE ROLE The Private Client Solutions (PCS) Account Manager is responsible for overall servicing and support of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The PCS Account Executive will work alongside commercial producers to generate referrals...

  • In-Line Inspection Solutions Executive

    5 days ago

    Calgary, Alberta, Canada Pipecare Group Full time

    Join Our Team as an In-Line Inspection Solutions Executive:Pipecare Group, a leading provider of In-Line Inspection Services, seeks an experienced In-Line Inspection Solutions Executive to join our team in Canada. This role requires a strong understanding of the premium In-Line inspection industry and the ability to develop and execute solution sales...

  • Client Solutions Manager

    17 hours ago

    Calgary, Alberta, Canada Gallagher Full time

    Overview The Client Service Manager-Energy is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that vary in size and have relatively simple to moderately sophisticated needs. This role directly contributes to key business outcomes...

  • Personal Insurance Account Manager Opportunity

    4 days ago

    Calgary, Alberta, Canada DGA Careers Full time

    Job Overview: We are seeking a talented Personal Insurance Account Manager to join our team. In this role, you will be responsible for managing a portfolio of personal lines business, handling renewals, endorsements, and new business. You will deliver exceptional client service, ensuring coverage solutions are tailored to meet individual needs.Key...

  • Personal Lines Insurance Agent

    6 days ago

    Calgary, Alberta, Canada Co-operators Full time

    Client Focus:We prioritize providing a strong culture and development opportunities to enable our team to thrive and live our purpose.Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients' unique needs.About the Role:The Associate Insurance Advisor I plays a key role in the support and development of...

  • Insurance Solutions Manager

    2 days ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    Job Description:We are seeking a highly skilled Insurance Solutions Manager to join our team at Lloyd Sadd. The ideal candidate will have experience in personal lines and a strong understanding of EPIC brokerage software.Key Responsibilities:Deliver exceptional customer service by providing value-added services to clientsParticipate in growth initiatives to...

  • Client Solutions Manager

    3 weeks ago

    Calgary, Alberta, Canada Gallagher Full time

    IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Personal Lines Insurance Specialist

    23 hours ago

    Calgary, Alberta, Canada RateHub Full time

    Ratehub is committed to helping Canadians make better financial choices, and we're seeking an Experienced Personal Lines Sales Broker to join our dynamic team.About Our CompanyWe're a company that's passionate about delivering exceptional results, and we're looking for individuals who share our values and are eager to grow with us.Key ResponsibilitiesThe...

  • Personal Lines Assistant

    6 days ago

    Calgary, Alberta, Canada Peace Hills Insurance Full time

    About the RoleThe Personal Lines Coordinator will be responsible for distributing mail, processing cancellations, endorsements, renewals, and new business. They will also obtain background reports, conduct basic underwriting on policy changes, and set up new files. This role requires excellent computer literacy, keyboarding skills, effective communication,...

  • Private Client Solutions Professional

    5 days ago

    Calgary, Alberta, Canada Lloyd Sadd Full time

    Job Overview:Lloyd Sadd seeks an experienced Private Client Solutions (PCS) Account Manager to join our team. This role involves delivering exceptional service to high-net-worth clients, growing the PCS book of business, and maintaining strong customer relationships.Main Responsibilities:Develop and implement strategies to deliver best-in-class additional...

  • Personal Lines Sales Broker

    2 weeks ago

    Calgary, Alberta, Canada RateHub Full time

    Who is Ratehub Inc? We're a company on a mission. Every single team member, from product & engineering, to sales & marketing, finance, operations and everything in between is obsessed with one thing; helping Canadians make better financial choices. And we're pretty great at it, too. Via our digital application technology and our award-winning in-house...

  • Personal Insurance Specialist

    9 hours ago

    Calgary, Alberta, Canada DGA Careers Full time

    **Job Overview:**DGA Careers is seeking an experienced Personal Insurance Specialist to join their specialized team. As a VIP Personal Lines Broker, you will manage a high-value personal lines book of business, working with high-net-worth clients to provide tailored insurance solutions.

  • Production Line Associate

    6 days ago

    Calgary, Alberta, Canada Equation Staffing Solutions. Full time

    **Company Overview**EQUATION STAFFING SOLUTIONS is a leading staffing agency specializing in providing top talent to the food industry. We are committed to delivering exceptional service and meeting the unique needs of our clients.We are currently seeking highly motivated individuals to join our team as Production Line Associates at one of our esteemed...

  • Pipeline Solutions Manager

    6 days ago

    Calgary, Alberta, Canada Pipecare Group Full time

    About the RoleWe are seeking a highly skilled Pipeline Solutions Manager to join our team at Pipecare Group. As a key member of our sales team, you will be responsible for developing and executing solution sales strategies to drive revenue growth and secure key client relationships in the premium In-Line inspection industry.Key Responsibilities- Develop...