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Customer Service Representative

1 month ago

saint john, Canada Revitalize Marketing Full time

At Revitalize, we are dedicated to delivering outstanding customer experiences and building long-lasting relationships Our success stems from a commitment to excellence in customer interactions and a supportive, inclusive workplace where every team member is valued and encouraged to thrive.

If you are passionate about connecting with people and want to be part of a dynamic team, we want to hear from you

 

Why Join Our Company:

  • A collaborative and inclusive environment where your contributions are recognized and valued.
  • Comprehensive training programs and continuous learning opportunities.
  • Clear career growth pathways and opportunities for professional advancement.
  • Competitive compensation, including performance and retention bonuses.
  • A chance to be part of a company that prioritizes exceptional service, meaningful connections, and employee development.


Customer Service Representative Responsibilities:

  • Engage with customers to understand their needs, provide tailored solutions, and ensure positive experiences.
  • Build and maintain strong customer relationships through empathetic and responsive service.
  • Address inquiries related to billing, account management, and payment processing with professionalism and accuracy.
  • Utilize our CRM system to manage, track, and securely maintain customer information.
  • Collaborate with team members to ensure seamless and efficient service delivery.
  • Stay updated on product offerings, promotions, and company policies.


Qualifications:

  • Previous experience in customer service, communications, or related fields is an asset.
  • Excellent communication and interpersonal skills with a friendly, professional demeanor.
  • Strong problem-solving abilities and keen attention to detail.
  • Ability to work well in a fast-paced, team-oriented environment.
  • Proactive attitude with a commitment to delivering exceptional service.
  • High school diploma or equivalent; further education in business or communications is advantageous.
  • Full-time availability for in-person work at our brand-new Saint John office.



We thank all applicants for their interest, however only those selected for an interview will be contacted.