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Master Data Specialist
2 months ago
Job Title: Master Data Specialist
Location: Mississauga, ON L5N 5M8
Duration: 14 Months
Job Description:
Hybrid - This role requires the candidate to work in the Mississauga office 3 days a week
Position
- The Master Data Specialist (MDS) is part of the Global Master Data Operations (GMDO) team and supports it with tailored services regarding the provision of high-quality master data.
- The role is vital to enable critical supply chain and manufacturing processes.
- The MDS sustains various global master data maintenance systems and operational processes in close collaboration with the local and global functional experts.
- Moreover, the MDS strives for the continuous improvement of data and the relevant systems in which it resides.
Primary duties and responsibilities
- The core responsibility of the MDS is end-to-end master data maintenance and leading continuous improvement and implementation projects.
- In addition, the MDS coaches the AMDS by providing guidance on solving problems and making decisions and may deputize the MDSS.
- Collect, consolidate, maintain (CRUD), audit, and cleanse master data in various systems across regions in collaboration with the local and global functional experts, including mass changes
- Ensure right first time including all pre-checks and evaluation of correct parameters
- Adhere to the service level agreement (SLA)
- Identify and report maintenance related issues, analyze root-causes, and resolve issues
- Support the business with master data solutions and special requests
- Audit data in IDQ, manage master data discrepancies in Veeva, and work with the business to correct and prevent errors, ensuring records are synchronized, accurate, & complete
- Actively contribute in the further development of data standards and templates
- Identify and lead continuous improvement and implementation projects to reduce lead time and increase data quality such as automation (ex. RPA) and data/process improvements
- Provide input for the development of training and documentation and support onboarding of new team members
- Collaborate with stakeholders, team members, and internal partners
- Report workload and progress on a regular basis to the Team Lead
Qualifications & Experience:
- Bachelor’s degree OR specialized diploma with experience
- Experience in Supply Chain, Logistics, or Manufacturing Operations in a global environment with strong knowledge of business processes in pharmaceutical supply chain
- At least 7-10 years of experience in master data maintenance, preferably in the pharmaceutical industry, with a focus in SAP MM, PP, SD, or QM modules, SAP APO, SAP TM, SAP EWM, or OMP
- Experience with MDG-M or S/4HANA and proficiency in the German language are an asset
- Knowledge and experience of delivering projects in an agile framework
- Ability to communicate clearly and professionally, both orally and in writing in English
- Competency with MS Office applications (Excel, Word, Visio, PowerPoint) and experience with document sharing systems
Competencies and Skills
- Excellent teamwork skills and the ability to work effectively with a range of stakeholders
- Cultural sensitivity to interact with internal customers around the globe
- Great organizational and time management skills as well as the ability to deliver under pressure
- Adaptability and flexibility including the ability to manage ambiguity and change
- Meticulous approach of working, attention to detail as well as solution-oriented mindset
- Affinity and interest for data and IT topics as well as state-of-the-art business applications
- Process and master data quality improvement orientation as well as end-to-end thinking
- Strong analytical/problem solving skills and proactive management of issues before they arise
- Initiative and ownership to tackle projects, problems, and changes without being asked
Must Have Skills
- SAP ECC/S4 Hana/MDG
- GxP understanding
