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French Bilingual

4 months ago

Canada Quantiphi Full time

Company Profile

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.


Company Highlights:

  • Quantiphi, an AI-First Digital Engineering Services & Platforms company, with a 2.5x growth YoY since its inception in 2013
  • Headquartered in Boston, with 3200+ data science professionals across 11 global offices
  • Winner of 3X NVIDIA AI Partner of the year award
  • Winner of the 13X Google Cloud Partner of the Year award including "Machine Learning, Breakthrough and Social Impact partner
  • Winner of 3X AWS AI/ML Partner of the Year award
  • Preferred and Premier Partner for AWS, Google Cloud, NVIDIA, Snowflake, Databricks and more
  • Recognized Leader in the AI space by IDC, Forrester, Gartner, ISG, Everest Group and other leading analyst firms
  • Winner of Best in Business Award in Established Business category by INC., 2022
  • Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Public Sector (2021), Healthcare (2022) and Financial Services(2023) by Frost & Sullivan
  • Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category
  • Winner of AI Excellence Award 2022 and 2023 including 'Generative AI product' category for Baioniq, Quantiphi's generative AI platform


For more details, visit: our Website or our LinkedIn Page


Role: French Bilingual - Conversational Bot Engineer(CBE)

Work location: Remote-Canada


Job Responsibilities

  • Design engaging conversational interfaces for Contact Center AI, drive virtual agent creation projects with defined scope and complexity;
  • Be an engagement for top Cloud AI customers, including meetings with customers, collecting requirements, managing customer expectations and internal stakeholders, address customer feedback, etc;
  • Exercise discretion and independent judgment in determining appropriate steps to achieve project goals and objectives;
  • Complete tasks outside of established processes when necessary;
  • Establish high quality user and customer experiences
  • Create requirements analysis documentation and translate them for your business partners, technical teams and other stakeholders
  • Use JIRA and Asana for agile delivery
  • Operate nimbly to drive execution/to meet deliverables, and experience working remotely


Skills required:

  • Bilingual (English + French)- French speaking and writing is a must
  • Superb customer facing skills
  • Portfolio of launched conversational applications (chatbots, voicebots)
  • BA/BS degree in Computer Science/Linguistics or a related technical field or equivalent practical experience
  • Experience developing chatbots or voice bots.


Good to have:

  • Experience with Machine Learning algorithms for NLU
  • A knack for continually improving processes and practices
  • A positive, collaborative and friendly attitude
  • The understanding required to quickly learn new technology and applications
  • Database script development leveraging your SQL experience
  • Data analysis and measurements, the ability to leverage data to identify opportunities and optimize experiences


What is in it for you:

  • Be part of the fastest-growing AI-first digital transformation and engineering company in the world
  • Be a leader of an energetic team of highly dynamic and talented individuals
  • Exposure to working with fortune 500 companies and innovative market disruptors
  • Exposure to the latest technologies related to artificial intelligence and machine learning, data and clou