Senior Business Process Consultant- Remote
7 days ago
Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
EEO Statement & AccommodationsCognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Role: Senior Business Process ConsultantLocation: Remote
A Senior Business Process Consultant - ServiceNow at a Cognizant company, is an outstanding professional who assumes a meaningful role in guiding clients and teams towards successful process optimization through the assessment, analysis, and mapping of better workflows and implementation of standard, measurable processes so that accurate next steps can be envisioned and realized in automation.
Responsibilities- With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions that optimally address outstanding challenges and drive process perfection for each client.
- As a trusted advisor, the Senior BPC nurtures a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. Using their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations.
- Through meticulous analysis, strategic mentorship, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of standard processes, resulting in heightened efficiency, improved effectiveness, and balanced growth for the organization. Additionally,
- the Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities, using their expertise to assist in building tailored solutions that precisely align with client requirements.
- CPDE (Required or equivalent)
- ITIL v3 or 4 (Required) Six Sigma (Desirable)
- Agile (Desirable)
- Prosci (Desirable)
- TOGAF (Desirable)
- CSA, Business Process for Implementation
- Demonstrated ability Process development, Process management, and Process improvement
The annual salary for this position is between $105,000 - $110,000 depending on the experience and other qualifications of the successful candidate.
Working Arrangements:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a Cognizant office in either Toronto or London, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization
· Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
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