Position Description:

The Atlassian Solution Engineer will be a key driver in Ford's EVDD business unit's mission to create a seamless and scalable Atlassian ecosystem. This role demands a deep understanding of the Atlassian platform, particularly Jira, and a passion for developing innovative solutions using Forge. The ideal candidate possesses strong development skills, a knack for building efficient integrations, and a dedication to streamlining processes through automation.

Skills Required:

• Strong understanding of Jira project management, workflows, and custom fields, issue security levels.
• Strong knowledge of software development methodologies, such as Agile and Scrum.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills with the ability to train and support users on Jira and project management best practices.
• Ability to work independently and as part of a team.

Experience Required:

• 3+ years of experience as a Jira administrator in an environment with +5000 users and +500 Projects.
• 1+ years of experience with Jira Service Management project configurations.
• Experience with Jira project automation to assist with Jira administration.
• Experience with Asset management (formerly known as Insight).
• Proficient in using Jira's APIs and scripting capabilities.
• Experience with Python.
• Experience with Azure as Identity Manager.
• Experience integrating Jira with other tools and systems, such as Slack, Webex, TestRail, Confluence, Jama, GitHub.

Experience Preferred:

Analytics Experience:

• Proven experience in data analysis and business intelligence with a strong understanding of data visualization techniques and reporting best practices.
• Familiar with both traditional and agile product management principles for planning and managing work.
• In-depth knowledge of the Atlassian ecosystem, particularly Jira, with demonstrable experience in extracting, manipulating, and analyzing Jira data.
• Prior experience working with BI Tools like Atlassian Analytics, Power BI, Tableau, and/or Qlik Sense.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear and concise insights.
• Excellent communication and collaboration skills with the ability to effectively present findings to both technical and non-technical audiences

Solutions Engineer Experience:

• Proven experience in developing and deploying Atlassian Forge apps with a strong understanding of app development best practices within the Atlassian ecosystem.
• Expertise in integrating Jira with various third-party tools demonstrating a deep understanding of APIs and integration frameworks.
• Strong proficiency in Jira automation with demonstrable experience in creating efficient and effective automation rules to optimize workflows.
• Hands-on experience configuring and managing Atlassian Compass ensuring optimal utilization of its features to streamline software development processes.
• Excellent problem-solving and analytical skills with a proactive approach to identifying and addressing challenges within the Atlassian environment.

Education Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

Additional Information :

• ***POSITION IS HYBRID***