Senior System Administrator, ERP

3 weeks ago

montréal, Canada Chartwell Résidences pour retraités Full time

Scope of the position:

Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care, Finance and Accounting teams and the Business owners of our various ERP applications. The portfolio includes but is not limited to.

  • Seniors Housing
  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Asset Management
  • Point of Sale/Restaurant Management Systems
  • Customer Relationship Manager
  • Resident & Unit Management
  • Electronic Health Record
  • Reporting & Analytics

The Senior Systems Administrator, ERP is a trusted and valued resource for all Chartwell ERP end-users and possesses a superior customer service mindset. Equally important is their strict adherence to IT general controls and Chartwell policies and procedures. They will deliver support to end users in the organization about how to use ERP software efficiently and effectively fulfilling business objectives. This includes troubleshooting of ERP software issues raised by internal users from key business units. 

Key Activities:

The Senior System Administrator, ERP must.

  • Provide technical help, support, and management of the incident and request workflow for all ERP systems, ensuring best practices are being followed.
  • Review, troubleshoot, resolve and/or escalate system errors and issues to the system vendor when necessary.
  • Perform user access and role provisioning related tasks.
  • Assist in development of standard reports for ongoing customer needs.
  • Provide support when needed to project teams during upgrades and enhancements.
  • Follow strict adherence to documentation standards for all incidents.
  • Follow strict adherence to all IT general controls, supporting compliance reporting and directly participating in a disciplined incident management framework.
  • Follow IT Service Management and Asset Management best practices, following operating procedures, adhering to standards of quality (process and product)
  • Develop SOP's and documentation and ensure existing documentation is up to date and organized.
  • Participate in rotational standby/on-call duties as needed.
  • Perform administrative tasks as required.
  • Stay abreast of emerging technologies.
  • Identify opportunities to enhance processes through automation strategies.
  • Provide guidance and assistance to System Administrators, ERP.

Skills & Abilities:

  • Proven knowledge in SQL scripting.
  • Proven knowledge of and experience with ERP software and database structure.
  • Manage application maintenance (coordinating patching, patching cycles, maintenance downtime, performance with ERP software) and administration tasks. 
  • Ability to collaborate with internal stakeholders to provide support for applications and implementation / enhancement projects. 
  • Manage all Service Requests (SR) related to ERP applications.
  • Provide ongoing support and troubleshooting, root cause analysis, and problem management.
  • Excellent creative and analytical skills
  • The ability to work independently, to be proactive and self-sufficient. 
  • Effective communication skills that include strong written, oral and presentation abilities.
  • Self-motivated, creative and innovative with the resources at hand.
  • Strong team player.
  • Bilingualism (English / Functional French) is an asset.

Qualifications:

Experience:

  • 5+ years progressive Information Systems experience working with ERP implementations and support.
  • 5+ Years of experience in the seniors housing, health care or real estate sector and/or multi-site enterprise is considered an asset.
  • Experience with Yard ERP software is considered an asset.
  • Full cycle accounting experience is considered and asset.
  • A working knowledge of Customer Relationship Management processes is considered and asset.

Education:

  • College or University degree in Computer Science, Management Information Systems, Software Administration or equivalent.
  • ITIL certification or applied knowledge is considered an asset.

Special Requirements

  • Availability to work non-standard hours and be flexible concerning workdays.
  • Irregular work hours required during peak deliverable periods.
  • Occasional travel to corporate offices and/or residence locations.

Direct Reports

  • None

  • Senior System Administrator, ERP

    3 weeks ago

    montréal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior System Administrator, ERP

    3 weeks ago

    montréal, Canada Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio.  They will ensure that our systems function as expected and meet end-users needs. The incumbent

  • Bilingual Administrator ERP System

    5 months ago

    Montréal, Canada Chartwell Full time

    **Principales activités** L’Administrateur, Systèmes de planification des ressources d'entreprise, doit: - S’occuper du soutien technique, de la gestion d’incidents et du flux de traitement des requêtes pour tous les systèmes de planification des ressources d'entreprise, en s’assurant de suivre les pratiques exemplaires. - Analyser les erreurs...

  • ERP Administrator

    5 months ago

    Montréal, Canada 4CAD Group Full time

    **4CAD FOR YOU : Become a Connexator** At 4CAD Group, we've been helping manufacturers with their digital transformation for 20 years. From product development to optimising customer relations, our mission is to build tomorrow's industry using the knowledge of our 450 employees in France, Switzerland and Canada. We've always focused on being close to our...

  • Administrateur(Trice) ERP/ ERP Administrator

    3 months ago

    Montréal, QC, Canada Lamour Full time

    **_*English description will follow* _** **QUI NOUS SOMMES** Entreprise familiale depuis 1953, Lamour Inc. a acquis la réputation d'être le meilleur choix en matière de chaussettes, de vêtements de performance, de bonneterie et de lingerie. En fait, nous sommes parmi les 5 premiers acteurs mondiaux dans le domaine des vêtements actifs de base, le...

  • Senior ERP Business Analyst

    4 weeks ago

    Montréal, Canada Fed IT Full time

    Job DescriptionAre you a seasoned professional looking for a new challenge? Do you have experience in managing enterprise applications and leading teams? We are seeking a Senior ERP Business Analyst to join our team at Fed IT in Canada.The ideal candidate will have a strong background in computer science or industrial engineering, with experience in...

  • Senior ERP Business Analyst

    4 weeks ago

    Montréal, Canada Fed IT Full time

    Enterprise Application Management OpportunityA dynamic and experienced professional is sought to fill the role of Senior ERP Business Analyst at Fed IT. The ideal candidate will possess a strong background in managing enterprise applications, with a minimum of 5 years of experience in similar roles.Key Responsibilities:Develop and execute a strategic plan to...

  • ERP Imlementation

    5 months ago

    Montréal, Canada KBS Solutions Full time

    **Role**:Distribution ERP Implementer **Location**:Remote **Duration**: Full time/Permanent Role: Distribution ERP Implementer Location: Canada(Remote) Duration: 6+ Months **ROLE AND RESPONSIBILITIES** - Ability to understand domain and customer ecosystem to come up with the most efficient configuration of the erp system across all distribution...

  • ERP/crm Administrator

    2 months ago

    Montréal, QC, Canada Carmichael Engineering Ingénierie Carmichael Full time

    With us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued and...

  • Senior Systems Administrator

    4 weeks ago

    Montréal, Canada Fed IT Full time

    Job Title: Senior Systems AdministratorJob Summary: We are seeking a highly skilled Senior Systems Administrator to join our team at Fed IT. The ideal candidate will have a strong background in systems administration, network infrastructure, and database management.Responsibilities:Manage and maintain a range of equipment, including workstations, servers,...

  • Senior Systems Administrator

    5 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure. I am looking for...

  • Senior Systems Administrator

    5 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure.I am looking for a...

  • Senior Systems Administrator

    5 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure.I am looking for a...

  • ERP Specialist- Finance Transformation

    5 months ago

    Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Technical Netsuite Consultant

    6 months ago

    Montréal, Canada Sky High ERP Full time

    **Sky High** is currently seeking a **Technical NetSuite Consultant** to join our **remote team**. This is a unique opportunity for you to be a part of a **young, pioneering, and rapidly growing company** that cares about your **career advancement**. **Sky High** is a NetSuite professional services firm that specializes in **NetSuite ERP consulting.** Our...

  • Maximo ERP Systems Specialist

    6 days ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    American Iron & Metal is a leading company in the metal recycling industry with over 125 sites and 4,000 employees worldwide. Our dedication to our employees and customer trust has enabled us to prosper for eight decades.We are seeking a skilled Functional Analyst to join our team. As a Maximo ERP systems specialist, you will be responsible for...

  • ERP Business Analyst

    5 months ago

    Montréal, Canada IT Unlock Consulting Full time

    **D365 Business Analyst (ERP)** **Location: MONTREAL (hybrid) Ready to work 2+ days per week on site depending on mission** **PERMANENT FULL TIME** **Job description**: We are looking for a talented D365 Business Analyst. The is a new implementation and the position is permanent. The work is hybrid and begins ASAP. Exciting technologies and intriguing...

  • Netsuite Technical Consultant

    3 months ago

    Montréal, QC, Canada Sky High ERP Full time

    **Sky High ERP** is currently seeking a **Technical NetSuite Consultant** to join our **remote team**. Come be a part of a **young, pioneering**,** and rapidly growing company** that cares about your **career advancement**. **Sky High** is a NetSuite professional services firm that specializes in **NetSuite ERP consulting.** Our mission is to bring...

  • ERP Business Analyst

    6 months ago

    Montréal, Canada IT Unlock Consulting Full time

    D365 Business Analyst (ERP) Location: MONTREAL (hybrid) Ready to work 2+ days per week on site depending on mission PERMANENT FULL TIME The Team: You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world’s best training to bring you to the next level. We have friendly...

  • Functional Netsuite Consultant

    2 months ago

    Montréal, QC, Canada Sky High ERP Full time

    Sky High is currently seeking a Functional NetSuite Consultant to join our remote team. This is a unique opportunity for you to be a part of a young, pioneering and rapidly growing company that cares about your career advancement. Sky High is a dynamic NetSuite consulting firm on a mission to make workplaces happier and more productive through our...