Inside Sales Representative

3 weeks ago

Stratford, Canada Sommers Generator Systems Full time

Summary

The Inside Sales Representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas, and through fostering the growth of key account internally, (KPI’s). The Inside Sales Representative will reach business targets through excellent in-person or telephone sales and communications skills. This individual will also develop their revenue generation through the creation of sales leads, incoming and outgoing prospecting initiatives, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.


Job Duties

· Foster prospects that are generated by external sources of lead.

· Support for Outside Sales Representatives.

· Identify decision makers within targeted leads to begin sales process.

· Penetrate all targeted accounts and radiate sales from within client base.

· Collaborate with Director of Sales to determine necessary strategic sales approaches.

· Create and deliver qualified opportunities to Sales Consultants where appropriate.

· Maintain and expand the company’s database of prospects.

· Ensure follow-up by passing leads to Sales Consultants with calls-to-action, dates, complete profile information, sources, and so on.

· Set up and deliver sales presentations, product/service demonstrations, and other sales actions..

· Generate reports that align measurements with sales KPI’s.

· Set up and deliver sales presentations, product/service demonstrations, and other sales actions.

· Lead point person for Constant Contact developing ongoing sales programs and communication targeting prospects for purchasing new and used equipment, parts, and accessories.

· Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

· Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell (including PM Service Packages).

· Main support to Sales Consultants and other employees for BID-SPEC, Design Build, and point person for SAP (CRM system)

· Lead point person for Constant Contact

· Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

· Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.

· Handle inbound, unsolicited prospects and convert them into sales.

· Overcome objections of prospective customers.

· Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

· Enter new customer data and update changes to existing accounts in the corporate database.

· Pass on customer service issues to Service Coordinator.

· Attend periodic sales training where applicable (Sandler Sales Training).

· Appropriately communicate brand identity and corporate position.


Competencies

· Customer Focus

· Communication

· Team-Work

· Quality Orientation

· Time Management

· Adaptability/ Flexibility

· Creative and Innovative Thinking

· Decision Making and Judgement

· Planning and Organizing

· Problem Solving

· Result Focus

· Accountability and Dependability

· Ethics and Integrity

· Mediating and Negotiating

· Providing Consultation

· Leadership

· Enforcing Laws, Rules and Regulations

· Mathematical Reasoning

· Development and Continual Learning


Requirements

· University or college degree or an acceptable combination of education and experience.

· 1-2 years of direct work experience in an inside sales or sales capacity.

· Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.

· Solid experience in opportunity qualification, account development, and time management.

· Success in qualifying opportunities involving multiple key decision makers.

· Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.

· Strong problem identification and objection resolution skills.

· Able to build and maintain lasting relationships with customers.

· Exceptional verbal communication and presentation skills.

· Excellent listening skills.

· Strong written communication skills.

· Self motivated, with high energy and an engaging level of enthusiasm.

· Able to perform basic calculations and mathematical figures.

· Ability to occasionally travel and attend sales events or exhibits.

· Ability to work individually and as part of a team.

· High level of integrity and work ethic.

· Experience with customer relationship management software.


Working Conditions

· Some travel may be required.

· Ability to attend and conduct presentations.

  • · Manual dexterity required to use desktop computer and peripherals.

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