Relationship Specialist
1 month ago
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit .
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer paid short-term disability and life insurance
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge ross a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and rapid advancement
We're Looking For :
AFC is seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with both with current and prospective customers. The Relationship Specialist is instrumental in elevating customer relationships and attracting new business. The Relationship Specialist will grow AFC revenue by increasing the number of customers, expanding the diversification of the branch portfolio, and driving greater penetration of AFC's financial products. Portfolio management, loss prevention, and risk management are core job functions. The Relationship Specialist will spend approximately 30% of their time securing new business. The remaining 70% of time will be spent servicing customer portfolios. This person will have a strong understanding of portfolio management, risk, and new business development .
You Are:
Focused on Elevating Relationships : you believe integrity and honest y build long lasting relationships ; c onnect ing deeply with y our customers, celebrating their wins, and supporting them through their struggles .
Powered by Passion : you are obsessed with customer service and help ing our customers realize their u nlimited potential. You understand o ur dealer ' s success is built upon the commitment and perseverance of your efforts .
Vision-Driven : you focus on u nderstanding your customers' future needs and are dedicated to continuous improvement ; making it easier for customers to do business while preparing for what's to come.
Dedicated : you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.
You Will :
Grow the portfolio organically while providing an excellent customer experience.
Promote AFC's vision by leading prospecting, growth and robust development of the portfolio. The Relationship Specialist will also assist in promotional efforts to new and existing accounts and execution of product campaigns.
Be proficient in utilizing AFC dealer reporting tools like Salesforce and Tableau to identify leads, growth opportunities, and risk issues.
Develop relationships with internal stakeholders and external partners to provide strong lead generation for both groups.
Understand industry, assigned geographic area, and individual dealer operations to be able to better forecast opportunities and challenges.
Understand the operational needs of dealers and be able to provide solutions.
Analyze data to determine best courses of action for business development opportunities and risk mitigation measures.
Use critical thinking to assess business and risk situations and make decisions. The Relationship Specialist will have strong decision-making skills without direct oversight of management.
Possess strong negotiation skills.
Effectively promote other OPENLANE businesses' products and services to customers.
Be responsible for all credit and contract functions, including small credit presentations and assisting with platinum deals.
Utilize all available customer relationship management (CRM) tools and work queue task assignments to effectively service our customers while developing a more complete understanding of their needs. Review these tools for quality assurance and customer satisfaction.
Onboard new customers and help find areas of opportunity and growth for their businesses.
Manage and request temporary credit increases and line modifications for customers.
Work across major functional areas such as Credit, Contracting, Collections, Training, and Operations teams to drive portfolio performance.
Where necessary, the Relationship Specialist will cross train with Relationship Associates and/or Business Processing Associates to cover responsibilities as needed.
Understand and operate within compliance of all applicable laws and codes for their assigned geographic area.
Perform other duties, as assigned.
Must Have's :
T hree (3) or more years relevant experience
A v alid driver's l icense
Willingness to travel locally to support our customer base
Attention to detail and ability to prioritize and stay organized
Nice to Have 's :
One year in sales or sales support
Previous auto i ndustry experience
Experience with Microsoft Suite, Salesforce, and CRM familiarity
Sound like a match? Apply Now - We can't wait to hear from you
We have other current jobs related to this field that you can find below
-
Relationship Specialist
6 days ago
Winnipeg, Canada OPENLANE Full timeWho We Are: - At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus...
-
Relationship Specialist
5 days ago
Winnipeg, Manitoba, Canada OPENLANE Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Relationship Specialist
3 weeks ago
Winnipeg, Canada OPENLANE Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to...
-
Relationship Specialist
1 month ago
Winnipeg, Canada OPENLANE Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to...
-
Relationship Specialist
1 month ago
Winnipeg, Canada AFCC Automotive Finance Canada Inc Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Relationship Specialist
1 month ago
Winnipeg, Canada AFCC Automotive Finance Canada Inc Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Relationship Specialist
1 month ago
Winnipeg, Canada AFCC Automotive Finance Canada Inc Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Relationship Specialist
2 weeks ago
Winnipeg, Canada AFCC Automotive Finance Canada Inc Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Relationship Specialist
2 weeks ago
Winnipeg, Canada AFCC Automotive Finance Canada Inc Full timeWho We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on...
-
Client relationship manager
5 days ago
Manitoba, Canada Otis Full timeFull job description Date Posted: Country: Canada Location: LOC Sherbrook St,Winnipeg,Manitoba,R3C 2B7,Canada Job Title Client Relationship Manager Otis Elevator Company is searching for a highly motivated Client Relationship Manager responsible for account management for all customers within the assigned geography. Essential Responsibilities ...
-
Client relationship manager
4 weeks ago
Manitoba, Canada Otis Full timeFull job description Date Posted: 2024-05-08 Country: Canada Location: LOC13044 203 Sherbrook St,Winnipeg,Manitoba,R3C 2B7,Canada Job Title Client Relationship Manager Otis Elevator Company is searching for a highly motivated Client Relationship Manager responsible for account management for all customers within the assigned geography. ...
-
Merchandise Operations Specialist
1 month ago
Winnipeg, Manitoba, Manitoba, Canada Cabela's Full timeSummary:Reporting to the Merchandise Sourcing Manager, the Merchandise Operations Specialist is responsible for managing the BPS Merchandise Management System (MMS) and SAP to help ensure the Category Management (CM) team’s strategic direction is analyzed and executed. They ensure systematic SKU information is accurate to better serve our business. This...
-
Merchandise Operations Specialist
3 weeks ago
Winnipeg, Manitoba, Manitoba, Canada Cabela's Full timeSummary:Reporting to the Merchandise Sourcing Manager, the Merchandise Operations Specialist is responsible for managing the BPS Merchandise Management System (MMS) and SAP to help ensure the Category Management (CM) team’s strategic direction is analyzed and executed. They ensure systematic SKU information is accurate to better serve our business. This...
-
Recruitment Specialist
2 weeks ago
Winnipeg, Manitoba, Manitoba, Canada Paterson Grain Full timePaterson Grain currently has an opportunity for an outgoing, self-motivated professional to fill the role of Recruitment Specialist at our head office located in downtown Winnipeg, MB. Using your creative energy, this individual will execute recruiting strategies for our field locations that enable the company to meet current and/or anticipated staffing...
-
Specialist, Marketing
5 days ago
Manitoba, Canada St Full timeAmant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Reporting to the Senior Human Resources Manager, the Labor Relations (LR) Specialist is responsible and accountable for providing...
-
Labour Relations Specialist
4 weeks ago
Manitoba, Canada St.Amant Full timeAbout Us St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant...
-
Stage Community Specialist Internship
4 weeks ago
Manitoba, Canada St.Amant Full timeAmant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Reporting to the Senior Human Resources Manager, the Labor Relations (LR) Specialist is responsible and accountable for providing...
-
Relationship Manager
3 weeks ago
Winnipeg, Manitoba, Canada RBC - Royal Bank Full timeJob SummaryYou will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen...
-
Relationship Manager
2 months ago
Winnipeg, Manitoba, Canada RBC - Royal Bank Full timeJob SummaryYou will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen...
-
Customer Service Specialist
1 month ago
Stonewall, Manitoba, Interlake, Canada MityBilt Full timeMitybilt Products is searching for a friendly and highly analytical customer service specialist to join our team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services and obtain customer feedback - post sale.A top-notch Customer Service Specialist will demonstrate...
