Client Service Representative

1 week ago

Dartmouth, Nova Scotia, Canada Gallagher Benefit Services Full time
Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

The Client Service Representative (CSR) plays an integral role in the efficient and effective functioning of the Gallagher Benefits Services (GBS) sales and servicing team. By providing exceptional service to internal client groups, you empower our revenue-generating teams to focus on their goals & objectives, thereby having a direct impact on the firm's bottom line

How you'll make an impact
  • Build and maintain exceptional professional working relationships with Account Management, Production and Leadership teams
  • Accurate & timely processing of new account data entry into a CRM platform, including data needed for policy renewals, contract updates, contact changes, group benefit carrier changes, etc.
  • Supporting reporting requirements through data gathering, inputting into MS Excel and PowerPoint, invoicing & billing audits, and potentially formatting meeting minutes as required
  • Ongoing learning regarding GBS product & service offerings in order to best support internal clients and your own professional development
  • Handles calls and correspondence that are predominantly routine but may require some deviation from standard procedures
About you
  • Proven relationship building skills across diverse audiences within a matrixed corporate environment
  • Familiarity with MS Office suite of products (Outlook, Excel, PowerPoint, Word)
  • Proven track record of professionalism with clients and establishing a positive rapport with every caller.
  • High level of learning agility coupled with a natural curiosity and desire to grow professionally within the Human Capital Consulting realm
  • Confidence to both accomplish tasks as required and to ask for assistance when appropriate
Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Flexible medical & dental coverage to meet your household's needs
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP including a company match, TFSA, pension and more
  • Employee Stock Purchase Plan

Other benefits include:

  • Educational expense reimbursement
  • Employee assistance programs
  • Discounted gym membership (GoodLife Fitness)
  • Opportunity for flexible work arrangements
  • Paid sick days & personal days
  • Employee education recognition program
  • Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Client Services

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Buckland Full time

    Who we are For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution...

  • Customer Service Representative

    2 days ago

    Dartmouth, Nova Scotia, Canada The Shaw Group Limited Full time

    The Shaw Group Limited is committed to excellence in all aspects of its business, and we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing outstanding service to our customers and ensuring their needs are met.Key Responsibilities• Respond to...

  • Client Services Manager

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Buckland Full time

    Who we are For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of...

  • Service Project Sales Representative

    4 days ago

    Dartmouth, Nova Scotia, Canada Black & McDonald Full time

    This position reports directly to the Project Sales Supervisor and will be working within the Nova Scotia Service team located at 60 Cutler Avenue, Dartmouth, NS. The position involves working on a full-range of design-build mechanical service projects including: Heating, Ventilation, Air Conditioning, Refrigeration, Building Automation Controls, Energy &...

  • Customer Service Leader

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Nova Scotia Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Competition # : 45576 Department: Service Nova ScotiaLocation: HALIFAXType of Employment: TemporaryUnion Status: NSGEU - NSPGClosing Date: 03-Apr-25 ( Applications are accepted until 11:59 PM Atlantic Time)About UsAt Service Nova Scotia, we impact every citizen, business...

  • Renovation Sales Representative

    4 days ago

    Dartmouth, Nova Scotia, Canada Troy Life & Fire Safety Full time

    Nature & ScopeResponsible for all levels of accounts. Must have adequate sales and product knowledge in order to represent Troy Life & Fire Safety with customers in a professional manner.Responsible for securing PMA deficiencies and for ensuring the technical and pricing accuracy of such orders.Establish contact with purchasing influences as assigned or...

  • Business Development Representative

    2 days ago

    Dartmouth, Nova Scotia, Canada East Infinity Full time

    At East Infinity, we partner with top Canadian retailers to drive sales and engagement through innovative strategies.About the RoleWe are seeking a talented Retail Salesperson to join our team. As a key representative of leading brands, you will play a vital role in creating impactful customer experiences.Key ResponsibilitiesBuild and maintain strong...

  • Entry Level Sales Representative with Marketing Focus

    7 days ago

    Dartmouth, Nova Scotia, Canada Universal Power Solutions Inc. Full time

    About the Job:We are looking for an enthusiastic and results-driven Entry Level Sales Representative to join our sales team at Universal Power Solutions Inc. As a sales representative, you will be responsible for supporting the sales team in developing and executing sales strategies.Key Responsibilities:Support the sales team in developing and executing...

  • Chief Client Advocate

    2 days ago

    Dartmouth, Nova Scotia, Canada Opus Fund Services Full time

    Company Overview">We are Opus Fund Services, a forward-thinking company that combines innovative technology with personal touch to deliver exceptional services to our private equity clients. We pride ourselves on being a trusted partner, offering tailored solutions that meet the unique needs of each fund. Our team is passionate about making a difference in...

  • Beverages Large Format Sales Representative

    4 days ago

    Dartmouth, Nova Scotia, Canada PepsiCo Remote Work Freelance Full time

    Overview Large Format Sales Representative About Us    PepsiCo's mission is to create smiles with every sip and every bite. We are committed to bringing our beloved consumer brands to market while doing good for the planet and our communities. Our success lies in our people. We offer our employees opportunities to make a meaningful impact, gain new...

  • Spécialiste en communication client

    2 weeks ago

    Dartmouth, Nova Scotia, Canada ADP Full time

    Nos clients sont au cœur de tout ce que nous faisons à ADP. Nous recherchons donc quelqu'un qui soit capable de fournir un excellent service à la clientèle et de construire des relations solides avec eux. Le Spécialiste en communication client jouera un rôle crucial dans cette mission.Vous serez responsable de traiter les appels, de communiquer...

  • Operator, Industrial Services

    4 weeks ago

    Dartmouth, Nova Scotia, Canada GFL Environmental Full time

    WHY JOIN TEAM GREEN?At GFL we pride ourselves on being a great place to come to work every day, here are just a few reasons why;Pension PlanHealth, Vision and Dental CoverageEmployee Assistance ProgramsLife InsurancePaid vacation on every chequeKey AccountabilitiesCan operate and understand the operation of equipment which includes camera truck, mobile wash,...

  • Director of Business Growth

    14 hours ago

    Dartmouth, Nova Scotia, Canada CellCarta Group Full time

    Business Growth OpportunityWe are seeking a seasoned professional to take on the role of Director of Business Growth and lead our Lab Logistics efforts in North America. As a key member of our business development team, you will be responsible for driving new business growth and expansion within the region.Key responsibilities will include developing and...

  • Senior Sales Strategist

    10 hours ago

    Dartmouth, Nova Scotia, Canada CellCarta Group Full time

    Sales Strategist PositionWe are seeking an experienced sales strategist to take on the role of Senior Sales Strategist and lead our Lab Logistics efforts in North America. As a key member of our business development team, you will be responsible for driving new business growth and expansion within the region.Key responsibilities will include developing and...

  • Call Center Representative

    6 days ago

    Dartmouth, Nova Scotia, Canada TigerTel Full time

    TigerTel is seeking passionate individuals to join our vibrant 24/7 answering service team in Dartmouth, Nova Scotia. We offer a rewarding work environment with a flexible work-life balance.About Us:TigerTel is a leading provider of virtual receptionist services, dedicated to delivering exceptional customer experiences. We operate 24/7/365, ensuring that our...

  • Service Administrator

    1 week ago

    Dartmouth, Nova Scotia, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for the development and administration of service repairs quotes to Service customers. Field and respond to customer inquiries. The Role Develop and Administer resources and structure to deploy quick and effective Service Repair Quotes to branch customers. May need to research parts and estimate labour required to...

  • Business Growth Strategist

    6 days ago

    Dartmouth, Nova Scotia, Canada CellCarta Full time

    About the OpportunityAs a Director, Business Development - North America, you will have the opportunity to join a dynamic team at CellCarta and contribute to the company's growth strategy. You will work closely with senior stakeholders to identify and develop strategic business opportunities within pharmaceutical and biotech organizations.Key...

  • Lab Logistics Executive

    6 days ago

    Dartmouth, Nova Scotia, Canada CellCarta Full time

    Job DescriptionWe are seeking a highly experienced Director, Business Development - North America to drive new business within the region. As a key member of our business development team, you will work closely with senior stakeholders to identify and develop strategic business opportunities within pharmaceutical and biotech organizations.Key...

  • Senior Business Development Manager

    6 days ago

    Dartmouth, Nova Scotia, Canada CellCarta Full time

    About the RoleWe are seeking a highly experienced Director, Business Development - North America to drive new business within the region. As a key member of our business development team, you will work closely with senior stakeholders to identify and develop strategic business opportunities within pharmaceutical and biotech organizations.Key responsibilities...

  • CFO Manager Financial Services

    6 hours ago

    Dartmouth, Nova Scotia, Canada destinationone Consulting Full time

    About Destinationone Consulting: Our mission is to empower individuals and build vibrant communities through various programs and services.We are seeking a Chief Financial Officer to join our team at YMCA. As a key member of the executive leadership team, you will play a crucial role in shaping the organization's financial strategy and ensuring transparency...