Account Director
2 weeks ago
Our client’s focus on providing advanced mining advisory and consulting, enterprise technology, and training across the mining lifecycle, enables them to guide customers through the current and emerging challenges the industry faces.
We are currently seeking an Account Director with experience operating in large, multinational O&G and mining accounts to drive customer engagement, identify and qualify opportunities, and grow business with existing and prospective customers.
Candidates who have a proven track record selling planning or asset management software for mining equipment in Western Canada will be highly regarded. This would include candidates who have experience with complex, multi-site software deals with a strong focus on the Oil Sands market or similar heavy industry such as conventional oil & gas.
This is a permanent, full-time role based in Alberta.
Regular domestic and international travel is a requirement of this role.
Key Responsibilities
Client Management
- Provide an exceptional customer service experience by consistently managing client expectations.
- Act as the primary contact for the resolution of customer issues within accounts.
- Develop account plans which align customer strategies with company solutions and value propositions.
Sales
- Achieve assigned quarterly/annual sales quota for enterprise software licenses and services in assigned accounts/regions.
- Cultivate a healthy sales pipeline by uncovering new opportunities, following up on leads, and managing the existing customer base.
- Create and execute sales campaigns to targeted customers using internal and external databases.
- Communicate and present company’s integrated software solutions to a variety of business stakeholders, industry contacts, and business partners.
- Align customer needs and requirements to RPM solutions while engaging the relevant internal team to support the deal
- Work as part of the North American Sales team to coordinate proposals and solutions.
Accounts
- Drive the development and implementation of account plans, design customer engagement and relationship strategies, prioritize the opportunities and execute relationships in line with account plans.
- Understand and map account stakeholders for assigned accounts.
- Build long term partnerships with key management, solution and channel partners.
Sales Administration
- Participate in the creation and delivery of maintenance proposals for designated key customers.
- Effectively utilize CRM to manage customer contacts, opportunities, and leads.
- Creation and maintenance of reports on sales efforts within the region.
- Leveraging customer relationship management tools to manage the entire sales cycle, prioritize activities, and provide accurate forecasting information.
- Software
- Manage, create, deliver and invoice all maintenance within your territory.
About You
You will have:
- A proven track record in Account Management in large, matrixed organisation.
- Experience selling software into complex accounts, mining software preferred but not essential.
- Experience managing accounts within an Enterprise level software sales environment.
- Strong network in Western Canada and/or Oil Sands markets.
- An extensive proven track record of achieving software sales targets.
- Marketing and sales conversion experience within complex selling environments.
- Exposure to, or knowledge of, similar planning or asset management software solutions an asset.
- Exceptional interpersonal and communication skills.
- Have a high degree of self-motivation to succeed and grow the business.
- High level knowledge of software development methodologies.
- Based in Alberta and legally entitled to work in Canada.
Remuneration for this position will consist of a base salary of $150K in addition to an aggressive uncapped commission structure targeting elite level compensation. The program also includes all appropriate expenses, a full benefit program including matching RRSP contributions.
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