Cybersecurity Account Manager
1 month ago
Vumetric is a globally recognized leader in penetration testing and cybersecurity services, with a strong presence since 2007. We are proud to serve an impressive roster of clients including Fortune 1000 companies, SMEs, and government agencies across five continents. We are currently seeking a dynamic Cybersecurity Account Manager to join our team in a full-time, permanent, remote role effective immediately. This position offers a competitive salary, comprehensive benefits, clear career progression, and robust support from knowledgeable team members.
About you
- You are currently based in Canada and can work without sponsorship.
- You have a desire to work in a modern, fast-paced environment
- You can handle multiple simultaneous tasks and changing priorities
- You are adept at understanding customers needs, and mapping the respective value propositions
- You enjoy customer service and can communicate effectively with clients and colleagues.
- You are organized and results oriented
Key Responsibilities
- Drive the sales process from proposal to close, adeptly negotiating and securing agreements to achieve both client satisfaction and company goals.
- Engage with clients through phone and virtual meetings to assess their cybersecurity needs and present tailored solutions.
- Serve as the primary liaison for customer inquiries and ongoing communications.
- Manage sales transactions and meticulously maintain client records.
- Proactively identify new business opportunities and qualify potential leads.
- Keep customer information updated in our CRM system and track the progress of proposals.
- Ensure the highest level of customer satisfaction and coordinate regular client meetings.
- Cultivate a positive internal atmosphere to facilitate seamless team communications.
Requirements
- 3-5 years of experience in account management, sales, or a related field.
- IT or cybersecurity background highly preferred
- Exceptional communication skills and proficiency in English
- Bilingualism in French is considered an asset
- Experienced with CRM systems such as Hubspot or Salesforce
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- A client-centered mindset with outstanding customer service aptitude.
Security clearance
The successful candidate will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
->Please note that only the selected candidates will be contacted.
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