Cybersecurity Account Manager

1 month ago

Canada Vumetric Cybersecurity Full time

Vumetric is a globally recognized leader in penetration testing and cybersecurity services, with a strong presence since 2007. We are proud to serve an impressive roster of clients including Fortune 1000 companies, SMEs, and government agencies across five continents. We are currently seeking a dynamic Cybersecurity Account Manager to join our team in a full-time, permanent, remote role effective immediately. This position offers a competitive salary, comprehensive benefits, clear career progression, and robust support from knowledgeable team members.


About you

  • You are currently based in Canada and can work without sponsorship.
  • You have a desire to work in a modern, fast-paced environment
  • You can handle multiple simultaneous tasks and changing priorities
  • You are adept at understanding customers needs, and mapping the respective value propositions
  • You enjoy customer service and can communicate effectively with clients and colleagues.
  • You are organized and results oriented


Key Responsibilities

  • Drive the sales process from proposal to close, adeptly negotiating and securing agreements to achieve both client satisfaction and company goals.
  • Engage with clients through phone and virtual meetings to assess their cybersecurity needs and present tailored solutions.
  • Serve as the primary liaison for customer inquiries and ongoing communications.
  • Manage sales transactions and meticulously maintain client records.
  • Proactively identify new business opportunities and qualify potential leads.
  • Keep customer information updated in our CRM system and track the progress of proposals.
  • Ensure the highest level of customer satisfaction and coordinate regular client meetings.
  • Cultivate a positive internal atmosphere to facilitate seamless team communications.


Requirements

  • 3-5 years of experience in account management, sales, or a related field.
  • IT or cybersecurity background highly preferred
  • Exceptional communication skills and proficiency in English
  • Bilingualism in French is considered an asset
  • Experienced with CRM systems such as Hubspot or Salesforce
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • A client-centered mindset with outstanding customer service aptitude.


Security clearance

The successful candidate will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.


->Please note that only the selected candidates will be contacted.

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