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Cisco Collaboration Engineer

3 months ago


Canada Hays Full time

Client: IT Service Provider

Role: Cisco Collaboration Engineer

Job Type: Contract (4 – 6 months)

Location: Remote (EST Hrs)


Your New Company

Our client, a very well-known banking client looking to hire Cisco Collaboration Engineer.


Your New Role:


Need to support

  • call manager – This is the most important skill
  • contact center - 1 queue still active (moving away from it)
  • have cisco voicemail server (being sunset)
  • Contact center is moving to imagical (call queuing, cdr, call recording, cdr, efax)
  • moving to teams - they have a resource that will handle most of the teams stuff, but experience on teams is helpful
  • Using audiocodes sbcs, but they’re being supported by cloud revolution – experience a plus
  • Cisco bg310s supporting analogue devices


What You’ll Need:

2 major projects:

1. Moving users from Callon legacy Teams environment to new Apache Teams environment

2. Moving users from Legacy CUCM to new Apache Teams

a. 3 regions (US, UK, & Egypt – in that order)

b. Egypt is moving buildings, so need to backup they entire CUCM, restore it to a new virtual environment, and stand it up re-ip, relicense, etc.

In addition to that, need someone to help with the everyday tasks and other duties as required.


What You’ll get in Return

The client is offering a 4 – 6month engagement


Interested?

If you’re available and interested in this role, please reply to Shivangi.gupta@hays.com as soon as you can attaching your updated resume and hourly rate requirement.