Office Assistant – MH&A-Outpatient Mental Health and Addictions Services – Full Time

3 weeks ago


Sault Ste Marie, Canada Sault Area Hospital Full time

PURPOSE:

As an office assistant in OPMH&A, you will provide clerical support to the MH&A program, primarily supporting Transitional Care-Ventures (SAH & Northway) statistical and financial tracking, as well as client scheduling, registration, and statistical reporting for some OPMH&A services. The Office Assistant plays a crucial role in maintaining smooth operations by keeping accurate records, ensuring timely completion of tasks, and contributing to overall productivity. Daily routines include but are not limited to; data entry, creating and submitting reports, ensuring adequate inventory levels and restocking of supplies, assisting clients with appointments and providing support throughout the process.

DUTIES:

To collaborate with inpatient, outpatient and community-based interdisciplinary teams in the provision of clerical support services for the staff, physicians and managers throughout Mental Health & Addictions Services To provide scheduling services that include but are not limited to daily registration management, check in and discharge of clients, referral management, follow up appointments and reminder calls. To prepare, organize and maintain paper & electronic filing systems for patient charts and administrative information and correspondence Proficiency in Navigating SAH software (Meditech, CRMS, CWS, Microsoft Programs) to gather appropriate data, create and run reports Maintain payroll and cash/debit transactions, finance profit & loss tracking for Ventures Life Skills Programs Ordering, tracking and reconciliation of catering and requisition desktop Enter and maintain statistics and metrics such as monthly JV stats, VISA reconciliation, Vendor PO accounts, special payment forms, and purchase order reconciliation. Assist with development of forms, program content and client satisfaction surveys such as OPOC Other duties as assigned

QUALIFICATIONS:

Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or recent experience in a health care environment medical terminology

EXPERIENCE:

Minimum of two years’ experience working in a healthcare setting

ABILITY:

Computer literacy in a Microsoft environment including proficiency and experience in the development of spreadsheets, Microsoft suite, and Visio Demonstrated knowledge and proficiency with use of Meditech applications, including Community Wide Scheduling (CWS), Materials Management, OE, IMPAX, CRMS and ORM modules Proficient in using the Excel functions for data entry and formatting, basic formulas, Pivot tables and filtering and sorting Excellent written and oral communication skills Demonstrated ability to perform multiple tasks with efficiency and meet deadlines Demonstrated behaviour consistent with the hospital’s Standards of Performance and iCcare values Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy and alertness in public contacts. Ability to communicate with patients with special needs (i.e. speech, communication difficulties). Ability to work in a variety of multidisciplinary environments with high sensory demands Attention to Detail. Ability to ensure accuracy in financial and statistical records. Ability to track cash transactions, receipts, and documentation to ensure activity is properly recorded and accounted for. Problem Solving Skills. Ability to resolve discrepancies or errors to maintain accurate financial and statistical records and ensure integrity. Ability to handle financial information with discretion and confidentiality.

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