Membership Advisor

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are currently hiring a Temporary Full-Time Membership Advisor based in our Member Contact Centre. This role is a contract till end of September 2024.

As Membership Advisoryou’re part of the Member-facing team that delivers exceptional Member experiences every time. You are a membership professional who will create lasting relationships with BCAA Members through consultation, support, and sales of BCAA products. 

Who you are

You’re passionate about delivering exceptional Member experiences.

Meeting sales and customer satisfaction targets is second-nature for you.

You have excellent verbal and written communication skills.

You’re an analytical thinker with sound judgment and decision-making skills.

A fast-paced environment with shifting priorities is no problem for you.

What you’ll do

Collaborate with a team that is passionate about igniting unparalleled Member loyalty.

Sell BCAA memberships and entitlement products such Trip Tiks (auto travel route planning), maps, tour books and camp guides.

Renew BCAA memberships by reviewing current coverages and making recommendations.

Cross-sell products and develop business leads for the future.

Process payments and documents.

What you bring:

Completion of Grade 12 

Minimum three-months experience in a sales or service environment

Intermediate knowledge of MS Office 365