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Air Duct Cleaning Service Operation Manager

4 months ago

Toronto, Canada 416 So-Clean Full time
We are seeking a dynamic and experienced Services Manager to join our team at Air Force Duct Cleaning As the second-in-command to the Head of Air Force Duct Cleaning SEO, you will play a pivotal role in overseeing the management, administration, and services provided by our skilled technicians in the field. 
Responsibilities: 
  • Team Leadership: Lead and inspire a team of field technicians, providing guidance, support, and fostering a culture of excellence. 
  • Operations Management: Oversee day-to-day operations, ensuring efficient deployment of resources, adherence to service standards, and timely completion of projects. 
  • Service Quality Assurance: Maintain and enhance service quality by implementing and monitoring best practices, conducting regular inspections, and addressing customer feedback. 
  • Working Manager: Perfrom actualy duct cleaning job 2 to 4 days a week as a lead technician.  We will train you on how to perfrom duct cleaning. 
  • Administration: Manage administrative tasks related to scheduling, inventory, and documentation to ensure smooth and organized operations. 
  • Training and Development: Identify training needs for technicians, coordinate training sessions, and implement continuous improvement initiatives to enhance team skills and knowledge. 
  • Customer Relations: Collaborate with the Head of SO-CLEAN to build and maintain strong customer relationships, addressing concerns and ensuring overall customer satisfaction. 
  • Safety and Compliance: Uphold safety standards and compliance with industry regulations, implementing safety protocols and guidelines for field operations. 

Qualifications: 
  • Proven experience in a managerial role within the cleaning services industry. 
  • Strong leadership and communication skills. 
  • Ability to manage multiple tasks efficiently and prioritize effectively. 
  • Knowledge of rug cleaning, upholstery cleaning, and duct cleaning processes. 
  • Commitment to delivering high-quality services and exceeding customer expectations. 
  • Clean Ontario full G Driver License 

If you are a results-driven individual with a passion for service excellence and team leadership, we invite you to apply for this exciting opportunity to contribute to the success of SO-CLEAN.