Customer Experience Associate
3 months ago
Requisition ID: 207013
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package
Location(s): Canada : New Brunswick : Fredericton
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
-
Store Associate
4 weeks ago
Fredericton, New Brunswick, Canada Savers Full timeAbout This Role:We're seeking a Sales Floor Associate to create an exceptional shopping experience for our customers. You'll be responsible for maintaining a visually appealing store environment, processing transactions, and providing excellent customer service.Key Responsibilities:Ensure a clean and organized store environmentProcess customer transactions...
-
Fredericton, New Brunswick, Canada Bell Canada Full timeAt Bell, we're building a team that's passionate about delivering exceptional customer experiences. As a Retail Sales Associate, you'll play a key role in helping our customers find the right products and services to suit their needs.We're looking for someone who is enthusiastic, has excellent communication skills, and is able to work in a fast-paced...
-
Customer Experience Ambassador
4 weeks ago
Fredericton, New Brunswick, Canada Scotiabank Full timeAt Scotiabank, we're looking for a Customer Experience Associate to be the face of our branches. You'll be a people-centric individual who connects with customers in a relatable way, helping them achieve their financial goals.Main ResponsibilitiesTake a proactive approach to discovering customers' needs and listening to understand their requests.Process...
-
Customer Experience Representative
6 months ago
Fredericton, Canada Cannabis NB Full time**Customer Experience Representative** **CANNABIS NB** **Customer Experience Representative** (Occasional) CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province. **Our goal **is to deliver a world class customer experience built on good information, a safe high-quality product offering...
-
Retail Sales Associate
3 weeks ago
Fredericton, New Brunswick, Canada Circle K Full timeWe are seeking a highly motivated Retail Sales Associate to join our team at Circle K in Fredericton, New Brunswick.Job DescriptionThis is an exciting opportunity for you to work in a fast-paced retail environment where no two days are the same. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining store...
-
Customer Service Associate
6 months ago
Fredericton, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Customer Service Associate
1 month ago
Fredericton, New Brunswick, Canada beBee Professionals Full time $35,000 - $50,000BeBee Professionals is seeking a Customer Service Associate to provide exceptional service to our customers in Fredericton, Canada.Key Responsibilities:Assist customers with their purchases and provide personalized recommendations.Maintain knowledge of products and promotions to offer accurate information and make suggestions.Process transactions and handle...
-
Store Associate
3 weeks ago
Fredericton, New Brunswick, Canada Savers Full timeAbout UsSavers is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. With a business model that prioritizes the planet and local communities, we create an awesome experience for our customers, donors, and team members.Our MissionWe supply our stores with gently-used, one-of-a-kind items that have been...
-
Customer Service Associate
4 months ago
Fredericton, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
6 months ago
Fredericton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Merchandise Associate
4 weeks ago
Fredericton, New Brunswick, Canada Savers Full timeAbout the Role: We are seeking a Merchandise Processing Associate to create an awesome experience for our customers, donors, and team members. As a key member of our team, you will contribute to a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. As a Merchandise Processing Associate, you will play a...
-
Omni Customer Fulfillment Associate
5 months ago
Fredericton, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Omni Customer Fulfillment Associate
6 months ago
Fredericton, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Service Associate
4 weeks ago
Fredericton, New Brunswick, Canada MnZ Full timeWe are looking for a Restaurant Team Associate to join MnZ at our fast casual restaurant in York Mills.
-
Fredericton, New Brunswick, Canada Bell Canada Full timeCompany OverviewBell Canada is a leading telecommunications company in Canada, dedicated to providing innovative digital solutions and seamless customer experiences. Our team is passionate about advancing how Canadians connect with each other and the world.
-
OMNI Customer Fulfillment Associate
3 weeks ago
Fredericton, New Brunswick, Canada Walmart Canada Full timeJob SummaryAbout the RoleAs an OMNI Customer Fulfillment Associate at Walmart Canada, you will be responsible for picking, packing, and dispensing online orders with a focus on high-quality standards and accuracy. This role requires adherence to strict safety and food hygiene standards to ensure customer satisfaction and loyalty.Key Responsibilities* Pick...
-
Customer Service Representative
4 weeks ago
Fredericton, New Brunswick, Canada Savers Full timeCustomer Service Associate Job SummaryAt Savers, we're looking for passionate and customer-focused individuals to join our team as Customer Service Associates. As a Customer Service Associate, you'll create an amazing experience for our customers, donors, and fellow team members.About the RoleProvide exceptional customer service to ensure a positive shopping...
-
Sales Associate
5 months ago
Fredericton, Canada Ricki's Full time**RICKI’S** **SALES ASSOCIATE** **REGENT MALL, FREDERICTION, NEW BRUNSWICK** **PART TIME** As a Sales Associate with Ricki’s, you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What You’ll Love** -...
-
Customer Service Representative
3 weeks ago
Fredericton, New Brunswick, Canada Michaels Full timeJob SummaryAs a Sales Floor Associate at Michaels, you will be responsible for delivering exceptional customer service and helping customers find the perfect products for their creative projects. You will work collaboratively with our team to maintain a well-organized store environment, ensuring that customers have an enjoyable shopping experience.Key...
-
Fashion Associate
6 months ago
Fredericton, Canada Walmart Canada Full time**Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...